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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/103/2019 Sri. Jayaprakashan C Kannur

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The appellant has availed a temporary electric connection for construction purpose from the Sreekandapuram Electrical Section having consumer number 1166477042794. After completion of the construction, the appellant has submitted application for tariff change and meter replacement on 19-03-2019 and remitted required fees. The meter replaced on 28-03-2019. On 08-06-2019, a current bill for Rs. 1965 was issued for the period from 08-04-2019 to 08-06-2019 for the consumption of 239 units under commercial tariff. Aggrieved by this, appellant approached the Section authorities with request to rectify the wrong tariff fixation and for refund of the excess amount remitted. Since this mistake has not been corrected by the KSEB, in spite of repeated requests, the appellant filed a petition before the CGRF, Kozhikode in petition no. OP 92/2019-20 requesting to award compensation for the sufferings. The CGRF disposed of the petition vide order dated 12-12-2019 that “CGRF has no power or jurisdiction to take action against the staff of the licensee, who had committed dereliction of duty or negligence. The petitioner has the liberty to approach the higher officers of the licensee in this regard. The petition is disposed accordingly.” Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 23-12-2019. From the analysis done and conclusions arrived at, I take the following decision.’ It is left open to the appellant to approach the authorities of licensee for compensation within a period of 15 days from the date of receipt of this order as per regulation 16 of Kerala State Electricity Regulatory Commission (Standards of Performance of Distribution Licensees) Regulations 2015, if desires so. In the above circumstances the appeal is disposed of as above. The order of CGRF in OP No. 92/2019-20 dated 12-12-2019 is upheld. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/102/2019 Smt. Binny Mathew Kottayam

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The appellant had applied to provide an electric connection for agricultural purpose in her property vide application number 2156321900177 on 04-07-2019. The Sub Engineer assessed Rs 44000/- as estimate to draw the line through two nearby property owners who issued consent. Another property owner had not issued consent to draw the line through the pathway owned by him, but the Assistant Executive Engineer, Erattupetta had decided to draw the line through the pathway only and directed the Assistant Engineer and Sub Engineer to prepare the estimate for the line through the pathway. Accordingly, the appellant was issued a demand note for Rs. 1,10,442/- on 19-09-2019. Aggrieved by this, the appellant had approached the CGRF, Kottarakkara by filing a petition in OP No. 103/2019. The Forum allowed the petition and directed the respondent to draw the line through the route as suggested by the respondent firstly, Aggrieved against the non implementation of the order by the respondent, the appellant has submitted this appeal petition before this Authority on 23-12-2019. The appellant approached the Kerala State Electricity Regulatory Commission seeking implementation of orders of CGRF, Kottarakkara and hence it is not required to issue any orders by this Authority. However, from the analysis done above and the conclusions arrived at, it is directed the respondent to look into the possibility of drawing LT Aerial Bunched Cable (ABC) through the proposed or any other convenient route without or minimising cutting trees or branches of trees and the respondent shall prepare an estimate and inform to the appellant within a period of 15 days from the date of this order. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/098/2019 Sri. C. M. Michael Idukki

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The appellant is the owner of the agricultural land at Makkuvally-Manayathadom-Kaithapara area under Electrical Section, Kanjikuzhy. The grievance of the appellant pertains to the electric line drawn by KSEBL through the property of the appellant without his consent. The request of the appellant is to re route the line to a convenient route through his property with KSEB’s cost. The petition filed by the appellant before the CGRF (Central) Ernakulam, vide OP No. 43/2019-20 was dismissed due the lack of merits vide order dated 09-12-2019. Still aggrieved by the order of the CGRF, the appellant has filed the Appeal Petition before this Authority on 19-12-2019. From the analysis done above and the conclusions arrived at, it is directed the respondent to look once again whether there is technical feasibility for shifting the line to the pathway/ boundary of the property of the appellant and the respondent shall inform his decision to the appellant within a period of 15 days from the date of this order.. If the appellant is not satisfied with the decision of the respondent, he is free to approach the District Magistrate. Having concluded and decided as above, it is ordered accordingly. No order on costs.
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