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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/001/2020 - The Administrator, Christhuraj Hospital,, Kannur

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The appellant’s hospital was running with 13 Nos. of Electric connections and which were replaced with a HT connection on 24-10-2018. The appellant, on the same day of receiving HT connection, has requested the Assistant Engineer, Electrical Section, Kuthuparamba to dismantle the connection, electric poles, line etc. and to refund the security deposit. The appellant has submitted an application for award of compensation for the breach of guaranteed standards of performance by the licensee to the Executive Engineer, Electrical Division, Thalasseri for failure to dismantle and removal of meters, electric lines, posts which are not in use, within the prescribed period. Since the Executive Engineer, Electrical Division, Thalasseri has not released an order on his application, the appellant approached CGRF, Kozhikode by filing a petition in OP No. 80/2019-20. The Forum disposed of the petition as “the delay caused in refunding the security deposit on time the KSEBL shall pay interest at bank rate and it is up to the licensee to fix the responsibility and decide whose fault has caused the undue delay in processing the application of the petitioner and take suitable action against those officials”, vide order dated 12-12-2019. Aggrieved against this, the appellant’s request is to award compensation as per SOP 2015 for the delay in the service of the Licensee and submitted the appeal petition before this Authority on 06-01-2020. Considering the above facts and legal provisions pertaining to the issue, it is proved that delay in dismantling the unused LT electric line and poles occurred in the case of consumer numbers except 162, 4039, 5123 and 3328 and hence the appellant is eligible for compensation from 24-01-2019 to the date of dismantling of each connection as per the rate fixed under Standards of Performance Regulations. So, the appeal petition stands allowed to this extent as it is found having merits. The appellant’s request for compensation for the failure to adhere to time schedule for refund security deposit is not admitted, since he has not submitted an application within the time limit. The order of CGRF in No. 80/2019-20 dated 12-12-2019 is set aside. No order as to costs.
P/101/2019 Sri. Nishad M.A. Ernakulam

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The Appellant Sri. Nishad M.A is the owner of a restaurant in the name and style as Blooms Berry Restaurant with shop No. 74,75,76 & 83 in the Lulu International Shopping Mall Edappally, Kochi having consumer number 1155448026730 under LT VII A commercial tariff of Electrical Section Edappally. The service connection was effected on 18-06-2014 with connected load of 119390 watts. On 16.04.2019, the Anti Power Theft Squad, Ernakulam unit of KSEBL along with the officials of the Electrical Section Edappally had conducted an inspection at the premises of the appellant. During the inspection it was detected that the secondary wires from the CT provided in the Y phase power cable were wrongly connected to the B phase current terminals of the meter and the secondary wires from the CT provided on the B phase power cable were wrongly connected to the Y phase current terminals of the meter causing wrong phase association. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Edappally issued a provisional short assessment bill. Then the appellant had challenged before the CGRF, the demand notice dated 7-6-2019 issued by the respondent to pay an amount of Rs. 91,29,231/- as short assessment charges for the period from 18-06-2014 to 16-04-2019. The Forum disposed of the petition vide order No. 50/2019-20 dated 25-11-2019 by ordering that the bill is to be revised by adding one half of the recorded consumption. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 23-12-2019. For the reasons detailed above, it is decided to issue a revised short assessment bill for a period of 2 years from 12/2017 to 11/2019 by taking 50% of the recorded consumption in that period. The short assessment bill for Rs. 57,21,918/- is quashed. The order dated 25-11-2019 in OP No. 50/2019 -20 of CGRF, Ernakulam is set aside. The appellant is allowed instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. No order on costs.
P/100/2019 Sri. Jose P.A. Ernakulam

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Appellant is the Managing Partner of Green Packs, Panthakkal, Karukutty, a consumer of electricity with consumer No 1155819012993 in LTIV Tariff with a connected load of 53 kW and contract demand 52 kVA. under Electrical Section, Karukutty. The service connection was effected on 3.9.2016 for industrial purpose with connected load of 30 kW. The Anti Power Theft Squad, Trissur had conducted an inspection in the premises of the appellant along with the officials of section office on 20-12-2018 and detected that the all of the CTs having ratio 100/5 A for metering was wrongly connected. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Karukutty issued a provisional short assessment bill by directing the appellant to pay Rs 4,42,311/- for the period 10/2016 to 02/2019 on 21-03-2019. Against the short assessment bill, the appellant had approached the CGRF, Ernakulam by filing a petition No. OP No. 1/2019-20. The Forum disposed of the petition vide order dated 23-11-2019 by ordering that the bill issued for Rs.4,42,311/- is genuine and legally sustainable except for the correction in the MD readings pointed out by the respondent vide submission dated 6/11/2019 which needs to be corrected. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 23-12-2019. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 4,42,311/-issued to the appellant. As the premises is with a load of three phase in nature, it is decided and directed the respondent to revise the bill by taking 31.73% as the unrecorded consumption from 10/2017 to 20-12-2018 and to issue the revised bill to the appellant within fifteen days. The appellant is allowed 12 instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. The order of CGRF, Ernakulam in OP No. 01/2019-20 dated 23-11-2019 is set aside. No order on costs.
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