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Orders of Kerala Electricity Ombudsman  in pdf format
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P-052-2021-Sri. Jinna. K.K., Idukki-Order 08-12-2021

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The Anti-Power Theft Squad (APTS) of KSEB Ltd., Vazhothope unit conducted an inspection in the premises on 15-04-2021 and detected that voltage in ‘B’ phase of the energy meter is missing and hence, 38.61% of the energy consumption is not recorded in the meter. As such, a short-assessment bill for Rs.3,72,038/- was prepared for the period from 15-10-2019 to 15-04-2021 and issued to the appellant for remittance. The appellant approached the CGRF, Central Region for exemption from the remittance of the bill amount and the Forum dismissed the petition and advised the appellant to approach the Licensee for availing instalment facility. The appellant filed this appeal petition before this Authority. The short-assessment bill issued to the appellant for Rs.3,72,038/- is quashed. Since the error of the energy meter @ 38.61% is the value received at the time of testing the meter for a specific load and hence, the reassessment based on the test result for a long period is not proper. The major load in the premises is three-phase in nature. I decide to take lost energy @33.33% of the actual consumption in the premises. Also, the consumption in the premises is not consistent. Also, I decide to limit the period of short-assessment as 12 months prior to the inspection. The respondent is directed to reassess the consumption for 12 months prior to the date of rectification of defect in the metering system taking lost energy as 1/3rd of the consumption to be recorded in a good meter. The respondent shall issue the revised short-assessment bill within 15 days from the date of order. The appellant is allowed instalments for the reassessed amount without interest, as per rules. The Appeal Petition filed by the appellant is found having some merits and allowed to this extent ordered. The order of CGRF, Central Region in OP No.09/2020-21 dated 23-07-2021 is set aside.
P-051-2021-Sri. Yogidasan, Secretary, Kayamkulam-Order 08-12-2021

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The appellant received a short-assessment bill for Rs.59,198/- from the Licensee stating that the energy consumption in the premises was reassessed for 2336 units in the defective period of the meter. Since the appellant had remitted another short-assessment bill for 1376 units. The appellant approached the Licensee and later filed a petition before the CGRF and the Forum dismissed the petition. The appellant filed this appeal petition before this Authority. It is decided to quash the short-assessment bill for Rs.59,198/-. The respondent shall reassess the period from 03-04-2019 to 27-12-2019, taking the bimonthly average consumption as 2336 units and issue the bill accordingly. The period from 04-02-2019 to 03-04-2019 shall be exempted from the preparation of short-assessment bill and the recorded energy consumption shall not be taken for reassessing the energy consumption since the consumption is under dispute. The Appeal Petition filed by the appellant is allowed to this extent and the order dated 30-06-2021 in OP No.04/2021-22 of CGRF, Central Region is modified as above.
RP-002-2021-Sri. Radhakrishnan Vandothara, Pathanamthitta-Order 25-11-2021

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The appellant is a consumer of Electrical Section, Thrikkodithanam with consumer number 1146401010590 under LT IA domestic tariff having a connected load of 14885 watts. The bimonthly meter reading in the premises was taken on 22-06-2019 and for further bi-months 08/2019, 10/2019, 12/2019 & 02/2020 readings were not available, the reason said to be “Gate was locked” as per respondent. As such bills for the above months were issued based on the previous month’s average consumption. In 04/2020 also, the reading could not be taken by the respondent due to the restriction imposed in the “Lockdown” period and hence, issued the bill on average basis. After taking meter reading on 23-06-2020, the respondent issued a bill for Rs.1,00,750/- deducting the amount remitted by the appellant. Against the above, the appellant filed a petition before Consumer Grievance Redressal Forum(CGRF), Southern Region, Kottarakkara vide OP No.57/2020 and the Forum in its order dated 21-12-2020 dismissed the petition allowing instalment facility to remit the amount. Aggrieved by the order of CGRF, the appellant filed the appeal petition before this Authority. The appellant’s plea to quash the bill is rejected by this Authority and upheld the decision taken by the CGRF, Southern Region in OP No.57/2020 dated 21.12.2020 and issued order accordingly. Not satisfied with the order of this Authority in Appeal Petition P-010/2021 dated 12-07-2021, the review appellant filed Review Petition vide R.P/002/2021. In the review petition nothing is pointed out which escaped from the notice of this Authority while disposing the appeal petition. The review jurisdiction is limited to rectify a mistake or an error which is apparent on the face of records. This Authority has considered all the arguments while disposing the Appeal Petition. In this background, this Authority did not find any reason to intervene the order already issued. In view of the above discussions, the review petition is not maintainable and hence, dismissed.
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