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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-073-2021-Sri. Justin. M.V., Thrissur-Order 21-01-2022

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The appellant requested the Licensee for the shifting of a “stay” to the electric pole from the property of the appellant and remitted Rs.18,972/- for the shifting work. After the completion of the shifting work, the appellant came to know about CGRF and filed a petition for the refund of the amount remitted for the shifting of the stay. The CGRF issued order with a decision to dismiss the petition. The appellant filed this appeal petition before this Authority. It revealed that the appellant is satisfied with the removal of ‘stay’ from his property. Moreover, the electric pole for which the stay had been provided is situated in the road side. In the version of the appellant, the service connection to the appellant was provided on 18-03-1997. The nature of work was not the shifting of stay from the property of the appellant to some other location in the same property, but was dismantling of the stay. Appeal Petition filed by the appellant stands dismissed as it is found having no merits. The order dated 10-09-2021 in OP No. 19/2021-22 of CGRF, Central Region is upheld.
P-071-2021-Sri. Selvaraj Gabriel, TVM-Order 21-01-2022

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The appellant was given an instalment facility to remit the accumulated electricity bill amount for Rs.30,424/- and remitted only Rs.10,000/- towards first instalment. The appellant has to remit the balance amount of Rs.20,424/- but requested the CGRF, Southern Region to waive the entire amount and the Forum dismissed the petition with allowing 12 instalments. The appellant filed this appeal petition before this Authority. The appellant had not filed any complaint regarding the accuracy of the meter before the respondent, CGRF or before this Authority. The arrear is the accumulated electricity bill amount for a particular period and instalments were sanctioned by the Licensee. The appellant remitted the first instalment also. The only reason for the request of exemption from remitting the electricity bill is the appellant’s financial incapability. The appellant had remitted the bill amount after the period of non-payment of the arrear electricity bills. The appeal petition filed by the appellant stands dismissed as it is found having no merits. The order dated 20-09-2021 in OP No. 45/2021 of CGRF, Southern Region, Kottarakkara is upheld.
P-070-2021-Sri. Vijayakumaran Nair, Ernakulam-Order 21-01-2022

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As per appellant, the premises is a rental building and there is no continuous occupancy in the building. The faulty meter in the premises was not changed and during the period, the appellant remitted the bill amount issued by the respondent. Later, as per the report of Audit Wing of the Licensee, the bimonthly average consumption of the appellant was revised from 296 units to 546 units and issued the short-assessment bill for Rs.4,222/- for 4 billing cycles. The appellant filed a petition before CGRF, Central Region, for the cancellation of the short-assessment bill and against the disconnection notice issued by the respondent. The Forum issued order dismissing the petition. The appellant filed this appeal petition before this Authority. The reassessment bill for Rs.4,222/- is quashed. If the amount is remitted by the appellant¸ the amount shall be adjusted in the future bills. The appeal petition filed by the appellant is having merits and hence, allowed. The order of CGRF, Central Region in OP No.21/2021-22 dated 15-09-2021 is set aside.
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