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Orders Files: 1237
Orders of Kerala Electricity Ombudsman  in pdf format
P/062/2023- Sri. Renjith P


The appellant Sri. Renjith is a consumer of the licensee under the electrical section, Kambalakkad and power connection was availed on 30/11/1993. The appellant has installed an on-grid solar plant of 3 kwp capacity under MNRE subsidy scheme. The licensee has enlisted few agencies for the supply, installation and commissioning of solar plants under the Soura scheme. The licensee has executed agreement with these agencies with a clause of defect liability period for 5 years and during this period the contractor has to repair/replace solar plant items at their cost. The appellant has selected one of the agency named M/s Kondaas Automation pvt. Ltd. and executed solar plant of capacity 3 kW on 10/05/2022. The solar plant was not giving the required output. As per the advice of the contract agency the appellant requested the licensee to of change the line. On inspection the officials of the licensee noticed very high voltage surge in the line and the frequency of the plant was changed. Then the production from the solar plant was increased and voltage also has increased to 279v and appellant was forced to switch off the plant. The increase in voltage of the solar plant has damaged the stabilizer. The damage would have happened due to wrongly setting the voltage. The main complaint of the appellant to the CGRF was also regarding the voltage problems and no other grievance were raised as per the order of CGRF. In the appeal petition also, no other prayer which was not made with CGRF could be entertained. The respondent has taken initiative and the voltage problem is resolved and the solar plants are working well.
P/063/2023- M/s Kerala Feeds Ltd.


The appellant is the managing director of Kerala Feeds Ltd which is a Government of Kerala undertaking with registered office at Kallettumkara, Trissur and one of the factory at Thiruvangoor, Kozhikode. M/s Kerala Feeds Ltd, Thiruvangoor, Kozhikode is a High Tension Consumer of Licensee (KSEBL) under the jurisdiction of Electrical Circle, Vadakara. HT meter testing unit of TMR, Kozhikode conducted an inspection on 06/05/2023 and directed to change the meter as the meter showed magnetic tamper indication. On 08/05/2023 APTS of Kozhikode inspected and downloaded the data from the meter which revealed B phase current was not recorded from 07/11/2020 to 06/05 2023. The short assessment bill dated 08/06/2023 for Rs. 1,04,47,395/- was prepared for a period from 07/11/2020 to 06/05/2023 and served. This demand was later revised to Rs. 90,57,182/- on 16/10/2023. The appellant filed the petition to CGRF questioning the method of calculation of short assessment and forum vide order dated 17/11/2023 decided that the appellant is liable to pay the short assessment as per the revised demand notice. Aggrieved by the decision of CGRF this appeal petition was filed to this authority.
P/061/2023- Shri. Babu C George


The appellant is a consumer of the licensee (KSEBL) under Thrikkakkara Electrical Section. The appellant applied for the power supply to their new project BCG Residency opposite CEZ at Seaport Airport Road, Kakkanad, Ernakulam on 13/01/2013. The requirment of the power of the appellant was 900kVA along with three other applicant. The 11 kV line has to be drawn for a length of 1.8 km from the 66 kv substation, Kakkanad in which 1.65 km is a new line and 140 m of line duplication. The appellant has paid the proportional contribution for the work of Rs. 2,41,935/- The licensee has completed the works on 30/04/2013 and issued notice on 28/06/2013, to avail the power supply by 30/06/2013, if not the unconnected minimum charges will be levied at the rate of Rs.54,900/- per month. The appellant could avail the power supply as on 28/06/2015. As per the supply code 2005 regulation 10(1), the appellant is liable to pay the UCM charges. The supply code was revised and the same was come into force with effect from 01/04/2014, the UCM charges are not applicable as per the new supply code. Hence, the licensee charged the UCM charges from 01/07/2013 to 31/03/2014 (i.e., for 9 months) for Rs. 4,94,100/- The appellant contented this demand notice stating that this is not chargeable as per the Electricity Act 2003. They file petition to CGRF and CGRF issued order dated 18/10/2023 stating that the appellant is liable to pay the UCM charges for six months. Aggrieved by the decision of CGRF, this petition is filed to this authority.

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