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Category: Orders
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Orders of Kerala Electricity Ombudsman  in pdf format
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P-056-2022-Smt. Visalam, EMK- Order 28-10-22

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There is a service line drawn much earlier for the domestic connection to Sri. Prasannan, brother of the appellant, which is crossing her property. She has constructed a house and first floor of the building is completed and the service line to Sri. Prasannan is passing above this building. The Municipality has issued the plan approval without noticing the line. Now, the Municipality is not allocating the building number as the service wire is crossing above the building. The appellant is claiming that the service wire was drawn crossing her property without her consent. The appellant approached the Consumer Grievance Redressal Forum, Central Region Ernakulam and the CGRF ordered that this is sub-judice and hence, no decision is taken. The appellant filed the appeal petition before this Authority and decision is taken as: The appellant has to remit the revised estimate amount and the Licensee has to execute the shifting of this service wire.
P-055-2022- Smt. Thankamani. K.P., Kozhikode- Order 27-10-22

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The respondent has erected electric posts without appellant’s consent and the line is crossing her property. Three posts were erected around six months before for drawing service connections to the neighbouring houses of the appellant’s property. There is only a pathway for the neighbours and not a proper road given by the appellant. This is unauthorized and illegal, which makes hindrance to the cultivation in the land. The posts and the lines are to be shifted from appellant’s land. The appellant has approached the CGRF-NR and the CGRF-NR ordered that the boundary of the land is to be fixed and earmarked and then apply to KSEBL Section Office for shifting the line. The shifting will be done on paying the estimate amount to KSEBL. The appellant filed the appeal petition to this Authority and decision is taken as follows: 1) The one span of line which is crossing the property shall be converted into ABC conductors on getting the ABC conductors in stock. 2) The ownership of property is to be established by settling the disputes, if any. 3) The boundary of the property is to be demarcated in ground by the appellant. 4) On demarcating the physical boundary, if the line/posts are inside the property of the appellant, the same is to be shifted at the cost of Licensee. 5) The order of CGRF-NR is modified accordingly.
P-054-2022- Sri. M. Padmanabhan, Palakkad- Order 21-10-22

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The Uppala Traction Substation bearing consumer number 30/8392 is getting power through 110 kV feeder from Kubanoor Substation of the Licensee. On 31-03-2022 at 21.22 hours, the power was disrupted and same was restored only at 10-03 hrs. on 01-04-2022. The disruption of power created major difficulties and the Licensee only responsible for the same. The appellant claiming a compensation of Rs.50.0 lakhs for the loss and damage of reputation suffered by Railways. The appellant filed the petition to CGRF and CGRF-NR disposed the petition ‘ex-party’. The appellant filed the appeal petition to this Authority and decision is taken as follows: (5) The Licensee very well coordinate with the consumer to avoid disturbance of the public utility services. (6) The compensation asked is disallowed. (7) The appeal is disposed.
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