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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/018/2017 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 9218 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Cantonment, Kollam. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 02-02-2016 directed the appellant to remit an amount of Rs. 1,29,338.00 being the short assessment based on the findings that the meter was faulty during the period from 01-01-2014 to 31-07-2014. Even though an objection against the above demand was filed before the Assistant Engineer, he rejected the same without quoting any valid reason or regulations, instead revised the short assessment to Rs. 73,528.00. So the appellant had approached the Hon’ble CGRF (SR) by filing a petition No. 231/2016. The Forum dismissed the petition and directed to remit the short assessment bill. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the revised short assessment as per the order of CGRF for Rs. 73,528 is hereby quashed. The order of CGRF in OP No. 231/2016 dated 30-12-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/033/2017 Sri T.P. James, Thrissur

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The appellant, Sri T.P. James had submitted an application dated 14-10-2016 for 4 numbers of service connections to the Assistant Engineer, Electrical Section No. 4, Thrissur Corporation Electricity Department, Thrissur, which was denied to accept the same. Further, the appellant was intimated that as per Supply Code, 2014, electricity to the building can be effected only after installing a transformer at the appellant’s costs since the plinth area of the building is 870 Sq. Metre. Aggrieved against this, the appellant approached the CGRF, Thrissur Corporation Electricity Department, with a petition dated 20-12-2016. Even though hearing on complaint No. CGRF-8517/16 was conducted on 18-01-2017 by CGRF, no order was issued by the Forum even after a lapse of three months after filing the petition. Hence the appellant filed an appeal petition dated 16-03-2017 before this Authority. On receipt of appeal petition, this office has directed the respondent to furnish their remarks vide this office letter dated 16-03-2017. Meanwhile the appellant has informed, vide his letter dated 18-04-2017 that an order dated 29-03-2017 was issued by the CGRF in favour of the appellant and the respondent has taken action to effect service connection. In the above circumstances, the appellant informed that he is not pressing the appeal petition already submitted. Since the grievance of the appellant has already been settled, the appeal petition stands disposed of accordingly.
P/024/2017 Sri. Viju G., Alappuzha.

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The appellant is a domestic consumer having consumer number 23209 under Electrical Section, Haripad. According to the appellant, his average bimonthly consumption was around 300 units only. Being so, he was served with an exorbitant bill dated 07-07-2016 for an amount of Rs. 35,139.00 alleging that the bimonthly consumption is 5908 units. Even though the appellant filed a complaint in the Section Office, he remitted the bill amount on 18-07-2016 due to the fear of disconnection. Later, the appellant approached the CGRF, Ernakulam with a complaint to refund the excess amount collected from him. But the CGRF has dismissed the petition vide order No. CGRF–CR/Comp.97/2016‐17 dated 30-12-2016, on finding that the excess consumption was recorded due to the failure of main switch of the appellant. Aggrieved by the decision of CGRF, the appellant has submitted this appeal petition before this Authority. In view of the above discussions, the issuance of demand for an amount of Rs. 35,139.00 towards the excess consumption on the appellant merely on the assumption that the leakage happened due to substandard installations of the appellant is arbitrary, illegal and not sustainable and is hereby quashed. The respondent is directed to revise the bimonthly bill for 07-07-2016 based on the average consumption. The excess amount remitted by the appellant shall be refunded with interest as per Regulation 134(2) of the Supply Code, 2014. This shall be done at any rate within 30 days from the date of receipt of this order. The order of CGRF No. CGRF–CR/Comp.97/2016‐17 dated 30-12-2016 is set aside. No order as to costs.
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