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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/001/2017 Sri Asokan Vasu, Kollam.

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The appellant is running a hotel in the name and style M/s Mangalath Hotels and Resorts, Chadayamangalam having consumer number 5762 under the jurisdiction of Electrical Section, Chadayamangalam with a connected load of 3830 Watts. On 20-12-2011, the appellant had submitted an application for a load of 68 kW, after remitting the required application fee and Rs. 3,64,314.00 being the estimate charges for installing one 100 kVA transformer after constructing 100 metres of 11 kV line and after complying with all necessary formalities. On completion of the work on 06-11-2012, the respondent conducted a physical verification in the premises which revealed the actual connected load in the premises was 141 kW instead of 74.853 kW as per completion report submitted by the appellant. Hence he was directed to avail HT connection after observing all formalities or to physically dismantle the load beyond LT limit. The appellant was directed to remit Rs. 16,320.00 and Rs. 40,800.00 being the unconnected minimum charges (UCM) vide letters dated 24-05-2013 and 10-10-2013, as he has not regularized the additional load or not availed HT connection as directed. The appellant filed a Writ Petition No.31413/2013 before the Hon’ble High Court of Kerala challenging the demand and recovery and requesting to provide electric connection under LT category. The Hon’ble court issued an interim stay on the UCM demand. Later the appellant had submitted an application dated 20-01-2014 stating the connected load was reduced to below 80kW and for effecting the supply under LT category. Since the respondent did not effect connection, the appellant again approached the Hon’ble High Court. The Hon’ble Court issued interim orders in the writ petition directing the Board to conduct an inspection in the premises and to apprise the facts regarding air conditioners as well as cable connection stated by the appellant. An inspection report was prepared based on the statement, site mahazar and the observations and an order was issued by the Assistant Executive Engineer, Electrical Sub Division, Ayoor rejecting the request of the consumer. On 30-01-2016, Kottarakkara Electrical Division Squad inspected the premises of the Consumer No. 5762 and an unauthorised additional load of 75378 Watts was detected and a provisional assessment for Rs.7, 72,007.00 for the entire period i.e. from 12/2013 to 12/2015 was prepared and issued to the appellant. The appellant had filed an objection dated 10.02.2016 against the provisional assessment before the Assessing Officer. Considering the facts raised by the consumer, the Assessing Officer reassessed the Provisional Bill and reduced to Rs. 2,37,120.00 (Rupees Two Lakhs Thirty Seven Thousand one hundred and Twenty) and final bill issued on 29-02-2016. Aggrieved by this the consumer filed another writ petition before the Honourable High Court vide WP(C) No 10261/2016 and the Honourable High Court in its Judgement dated 30-03-2016 ordered that "recovery steps for recovery of amounts confirmed against the petitioner shall be kept in abeyance for a period of two weeks, so as to enable the petitioner to move the Consumer Redressal Forum for appropriate relief." Accordingly the appellant approached the CGRF (South) vide OP No.124/2016. The CGRF dismissed the petition as it is found no merit in the contentions of the appellant; vide order dated 05-12-2016. Aggrieved by the order passed by the CGRF, the appellant has filed appeal petition before this Authority. In view of the above discussions, the short assessment bill for an amount of Rs. 2,37,120/- is hereby quashed. The fixed charges must be realized from the appellant from 30-01-2015 to 05-09-2016 for 80 kW, if not collected earlier. The order of CGRF No. 124/2016 dated 05-12-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant stands disposed of with the decisions ordered as above. No order on costs.
P/021/2017 Fr. Edward George Ernakulam

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The appellant is a consumer having consumer number 17477 under Electrical Section, Koothattukulam. The appellant is running a private hospital registered under Charitable Trust Act. The appellant was served with a bill dated 28-03-2016 amounting to Rs. 4,96,944/- for the short assessment of wrong fixation of tariff, on the basis of an inspection conducted by the APTS in the premises on 19-03-2016. The appellant filed a complaint in the Section Office which was not allowed. The appellant approached the CGRF, Ernakulam requesting to set aside the short assessment bill issued. The CGRF has dismissed the Petition on finding that the bill issued by the respondent was in order and the petition was found as devoid of any merits, vide its order No. CGRF–CR/Comp.79/2016‐17/501 dated 31-12-2016. Aggrieved by the decision of CGRF, the appellant has submitted the Appeal petition before this Authority. The order of CGRF, Ernakulam in OP No. CGRF–CR/Comp.79/2016‐ 17/501 dated 31-12-2016 is hereby upheld. Respondent is directed to issue a notice to the appellant as per rules and also issue a fresh bill along with a detailed statement of calculation. The consumer may be allowed sufficient installments, if requested for, but has to pay interest at the rates as per rules, for the installments from the due date of the bill to the day of payment. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant stands disposed of with the decisions ordered as above. No order as to costs.
P/004/2017 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 19459 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Kulakkada. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 21-04-2016 directed the appellant to remit an amount of Rs. 35,376.00 being the short assessment based on the findings that the meter was sluggish during the period from 04/2013 to 07/2013. An objection against the demand was filed before the Assistant Engineer and he rejected the petition without quoting any valid reason or regulations, but revised the short assessment to Rs.14,950.00. So the appellant had approached the Hon’ble CGRF (SR) by filing a petition in OP No. 156/2016. The Forum ordered to quash the short assessment and directed to revise the bill for the meter faulty period based on the meter reading in the succeeding three months after replacement of the faulty meter. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the revised short assessment as per the order of CGRF for Rs. 14,950.00 is hereby quashed. The order of CGRF in OP No. 156/2016 dated 30-12-2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
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