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Category: Orders
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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P/027/2024 Shamsudheen

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The appellant Shri. Shamsudheen is a prosumer with the Licensee(KSEBL)having two connections one in Electrical Section Kongad and another in Electrical Section Angadippuram. The appellant had installed solar plant of 3.32 kW at Kongad and 4.3 KW at Angadippuram. The appellant has applied to the Licensee to wheel the excess energy produced in the Angadippuram plant to use in the Kongad Service connection. The Licensee had delayed the sanctioning of the same stating that there is no provision in the ‘Oruma Net’ to wheel the energy from a prosumer to another premises of the same consumer who is registered as a prosumer.The electrical section officials had taken up to higher level to get approval for permitting the wheeling of prosumer to prosumer. This process got cleared only after 5 months.The application submitted on 17/05/2023 and it had cleared on 27/10/2023. The Licensee has corrected the bill allowing the wheeling with effect from 08/2023. The appellant was aggrieved by the delayed action of the Licensee and demanded compensation as per regulation. The petition filed CGRF and CGRF issued order on 20/03/2024 after completing the procedures. Aggrieved by the decision of CGRF, the appeal petition is filed to this Authority.
P/023/2024 George Thomas

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The appellant Shri.George Thomas is the Managing Director of Pattom Royal Hotel who is a live HT consumer with consumer number 1345160017701 (LCN 11/6218) under the Electrical section, Kesavadasapuram. The HT service connection was connected on 18/08/2012, with contract demand 160 kVA and connected load 348 KW under the tariff HT IV A commercial. The power supply was availed for running the Hotel. The Licensee has noticed that the meter was struck and reading was not taken on 06/06/2023. The TMR division of Licensee had inspected the meter and reported that the LCD display is not legible and the software of the meter is corrupted and hence the meter was declared faulty. The Licensee has intimated the appellant to replace the meter and if not replaced within 2 months additional charge of 50% extra over the prevailing units for the said two months and one month thereafter. The Licensee has raised a demand for Rs.576594/- as the penalty for the meter faulty period due to non replacement of faulty meter within the notice period. The meter , ‘CT’ and ‘PT’ were replaced only on 03/02/2024. The appellant filed petition to the CGRF and CGRF issued order stating that the appellant is liable to pay the demand of penalty issued by the Licensee. Aggrieved by the decision of CGRF, this appeal petition is filed to this authority.
P/026/2024 K.P.Vargheese

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The appellant Sri. K.P Varghese is a consumer of the Licensee under their Mavelikkara Electrical section having two service connections. The appellant had installed a grid- interactive solar plant of 5.75 KW and the same have been commissioned on 15/09/2023. The main allegation of the appellant is about the calculation and review of the security deposit. When the consumption was less than the previous period the security deposit have to reviewed and the excess security deposit is to be refunded or adjusted in the future bills. The review and refund in not regularly done in time which results to unnecessary holding of the consumers money. The applicant demands to review the SD after the commissioning of the solar plant. The petition have been filed to CGRF and CGRF issued order Stating that the excess security amount for the FY 2022-23 is to be released within one month. The excess security deposit for the FY 2023-24 shall refund in accordance with the regulation. Aggrieved with the decision of the CGRF, this appeal petition was filed to this Authority.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
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