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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P/09/2024- Sri. Muhammed Kutty

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The appellant shri. Muhammed Kutty is a consumer of the licensee (KSEB) under the electrical section, Venniyur, Malappuram. The service connection was LT 3 phase, availed on 29/02/2012 under the tariff LT IV with connected load 12.877 kw. The appellant defaulted the payment and the licensee asked to remit a total of Rs. 26,024/- including surcharge. The instalment payment has been accepted by the licensee based on the request from the consumer and even then the appellant has not made the payment. Then the power has been disconnected on 01/02/2022 and the dismantle notice has been served on 19/08/2022 on completion of 180 days of disconnection. The connection was dismantled on 26/09/2022. As the amount due was not paid, the Revenue Recovery proceedings have been initiated by serving a notice to the consumer through letter dated 10/10/2022. The appellant approached Honourable High Court of Kerala by a WP and the court directed the appellant to file the petition to CGRF. Accordingly appellant filed the petition before CGRF and CGRF issued order dated 30/12/2023 on completing the proceedings. This petition is filed to the Ombudsman as an appeal petition to the order of CGRF.
P/011/2024- M/s Popular Vehicles & Services Ltd.

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The appellant M/s Popular Vehicles & services Ltd., represented by its vice president Sri. Renjan had applied for a new HT connection under industrial category for establishing an automobile repair centre at Chakkarapparambu, Ernakulam. For completing HT service connection an estimate for Rs. 11,27,665/- was prepared. The appellant opted for the option of executing the work by themselves and agreed to pay the supervision charges to the licensee and as such Rs. 1,75,408/- has been remitted by them. Then the licensee had completed works for providing power supply and informed the appellant to avail the power supply. The appellant has not completed the works which are to be executed by them. Then the licensee issued notice to avail power failing which the unconnected minimum charge is to be payable as per the Kerala Electricity Supply Code 2005. The licensee had raised the bills for UCM and the appellant approached the Hon’ble High Court of Kerala. Hon’ble High Court of Kerala directed the appellant to approach CGRF and accordingly the petition has been filed to CGRF. CGRF heard the case and order has been issued dated 31-10-2023. This petition has been filed as the appeal to the order of CGRF.
P/05/2024- Smt. Saleena Ismail

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The appellant Smt. Saleena Ismail is a domestic consumer of the licensee with consumer no. 1146410030383 under their Karukachal Electrical Section. This is a single phase connection with connected load of 1.976 kW and connected on 06/03/2023. The first bill was issued on 24/04/2023 for Rs. 104 and the consumption recorded was 19 units. The second bill was issued on 21/06/2023 for 2767/- and the consumption recorded was 442 units. The appellant disputed the bill as there was no chance of consuming this huge quantum of power. A meter which would have not been accurate have connected parallel to the existing meter and the consumption recorded by this new meter was much less.The old meter have been send for testing at TMR pallom and report states that the error is within the limit and hence the meter is not faulty. The power have been disconnected as the payment was not made and have been reconnected as per the intervention of CGRF. The appellant is contenting that the meter would have been faulty as the test meter shows lower reading and also complaining about the disconnection without proper notice. CGRF had issued order dated 30/12/2023 on completing the procedural formalities. This petition is filed as the appeal to the order of the CGRF.
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