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Category: Orders
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Orders of Kerala Electricity Ombudsman  in pdf format
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P-071-2022-Sri. Bimal.V.T., FCI, Alappuzha-Order 14-12-22

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During March 2022, the APTS inspected the premises and detected that, the voltage terminal of R & Y phases was wrongly connected and hence, the reading was 35.3% less than the actual. A site mahazar was prepared and a short assessment bill prepared and served to the appellant. The bill amount was Rs.32,684/- and the same is disputed by the appellant. The appellant approached CGRF-CR ordered that the appellant is liable to pay the short assessment bill. The appellant filed the appeal petition to this Authority and following decisions are taken: 1. The appellant is liable to pay the short assessment bill issued by the Licensee. 2. The Licensee shall grant 10 numbers of monthly instalments without interest for remitting the payment. 3. The order of CGRF, Central Region is modified accordingly. 4. The Licensee has to device the system to ensure the strict adherence of regulations.
P-073-2022-Sri. Tony Thomas, Ernakulam-Oder 09-12-22

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As the industrial unit was closed since 2018, there was no electricity consumption. The appellant represented to Special Officer (Revenue) for the relaxation of the minimum demand charges and then to Hon’ble Minister of Electricity. The power was disconnected on 01-04-2021 and then the appellant paid Rs.3,50,000/- on 01-03-2022 and power reconnected during March 2022. The appellant filed petition to the Consumer Grievance Redressal Forum (CGRF), Central Region and CGRF (CR) ordered that the petitioner is liable to pay the arrear bill and granted instalment facility of 12 monthly instalments to make the payment. The appellant filed appeal petition before this Authority and following decision is taken: 1. The appellant is not liable to pay the demand charges beyond 180 days of disconnection and accordingly the arrear amount is to be recalculated. 2. The appellant is liable to pay the arrear bill amount as per the revised bill prepared in accordance with (1) above. 3. The order of Consumer Grievance Redressal Forum (Central Region) is modified accordingly. 4. The Licensee shall grant instalment facility as decided by Consumer Grievance Redressal Forum.
P-078-2022-Sri. Asokan, Gijas Rubbers Pvt. Ltd., Ernakulam- Oder 12-12-22

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The appellant stated that he has received short assessment bill for a period from July 2016 to December 2016 for Rs.41,925/- and a low voltage surcharge bill of Rs.70,510/- for the period from February 2019 to August 2021. On 28-02-2022, the appellant approached KSEBL ‘Adalath Committee’ and the decision was the bills cannot be revised. Then the appellant approached the Consumer Grievance Redressal Forum (CGRF), Central Region and CGRF (CR) vide order dated 23-09-2022 ordered that the appellant is liable to pay these two undercharged bills. Aggrieved by the decision of the Forum, the appellant filed appeal petition before this Authority and following decision is taken: 1. This Authority hereby agreed on the decision of the CGRF (CR). 2. The appellant is liable to pay the short assessment bills as raised by the Licensee.
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