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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
P-063-2022- Sri. Joe I Mangaly, Palakkad-Order 08-11-22

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The appeal petition filed on 24-08-2022 after a lapse of around 11 months. The reason explained by the appellant is that the order of CGRF was not received and finally received by e-mail only on 10-08-2022. The appellant has filed petition to the Hon’ble High Court of Kerala vide WPConsumer Grievance Redressal Forum 1450/2021 with same averments, same grounds and same prayers of this appeal. Further, the same matter has been heard by the Electricity Ombudsman and the order has been issued on 16-06-2020. The prayer is same in this petition also. The WP Consumer Grievance Redressal Forum 1450/2021 is pending in the Hon’ble High Court of Kerala and hence, this petition could not be accepted. The appeal petition filed by the appellant is disposed of accordingly.
P-057-2022-Sri. Epronce. M.C., TVM-Order 08-11-22

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The meter reading was not taken for 8 billing cycle during the period since 06-04-2019 due to the door locked condition. The appellant has been issued a bill showing an abnormal electricity consumption of 5222 units for an exorbitant amount of Rs.33,546/-. As per the notice issued by the Licensee dated 24-03-2022, the total amount due is Rs.38,487/-. The appellant filed petition to CGRF (SR) and CGRF (SR) ordered that the petitioner is liable to pay the bill issued by the Licensee. The appellant approached this Authority and following decisions are taken: 1.The appellant is liable to pay the bill. 2. The Licensee may grant 12 monthly instalments for payments. 3. No surcharge is to be levied
P-060-2022- Smt. Shamsiya A P., Manjery-Order 04-11-22

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The appellant Smt. Shamsiya. A.P. is the consumer of the Licensee under the Electrical Section, Manjeri North with consumer number 1165479035958. The connection is LT single phase with tariff LT IA used for domestic purpose. During May 2021, the meter reading was not taken due to the Covid-19 lockdown and accordingly provisional bill was issued by considering the average of previous 3 billing cycles. The next meter reading after March 2021 was taken during July 2021. The total consumption is seen to be high. Accordingly, the Licensee has issued an arrear bill claiming Rs.3,274/-. This amount is very much on higher side and the consumer approached the KSEBL, but no resolution. Appellant filed petition to CGRF, Northern Region, and as per the order dated 29-06-2022 that the respondent has the right to demand the amount against the actual consumption. The appellant filed appeal petition before this Authority and subsequently ordered that the appellant is liable to pay the bill raised by the Licensee.

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