Downloads
Overview Search Downloads Submit file Up
Category: Orders
Page 43 of 422
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
P-092-2022-Sri. Ramdas. P.K., Palakkad-Order 25-01-23

Download 
Download
As per the records of the Licensee, the consumer is the owner of the building. The appellant is not supplied with electricity by the Licensee and appellant is only the occupier of the premises when the electricity obtained by the owner of the premises. The status of the appellant has not changed from the “occupier” to the consumer. If the actual consumer is still having any grievance in this particular issue, they can approach the Consumer Grievance Redressal Forum for the resolution. CGRF has wrongly accepted this complaint and heard the same and order issued wrongly. CGRF has to comply with the regulation. The appeal petition filed by the appellant is disposed of accordingly.
P-091-2022-Sri. V. Thomas, Majestic Rubbers, Kottayam-Order 25-01-23

Download 
Download
APTS inspected the premises of the appellant and found that MF of the meter was 20 instead of 40. On 06-02-2019, the meter was replaced, when the details were entered in the Orumanet, MF was entered wrongly as 20 instead of 40. A short assessment bill for Rs.3,13,880/- was served to the appellant. The complaint was not redressed at the Assistant Executive Engineer level and then approached CGRF (SR) and vide order by limiting the period of assessment to 24 months for the period from 03/2019 and also allowed 12 monthly instalments. Then the bill amount will be Rs.1,94,337/-. The appellant filed petition to this Authority as appeal and following decisions are taken: 1) The appellant is liable to pay the short assessment as decided by CGRF. 2) The payment of this short assessment will be from 01-04-2023 onwards. 3) The Licensee may permit 24 instalments for remitting the short assessment. 4) The Licensee may fix the responsibility of error in entering the data and take suitable action against the official.
P-090-2022- Smt. Ithykutty, Tirur, Malappuram-Order 24-01-23

Download 
Download
The appellant has submitted application to Tirur Electrical Section for the change of tariff from LT 7A to LT 1A. On site inspection by the officials of the Licensee, it is noted that the said building is used as a lodge and not for domestic purpose. The rooms were rented out to the labours from other State for monthly rent. The Licensee has not changed the tariff as this building was not using for the domestic purpose. The appellant filed petition to the CGRF (NR) and issued order dated 29-09-2022, stating that the tariff of said connections are to be continued in LT VIIA tariff. The appellant filed appeal petition before this Authority and the decision is taken as follows: 1) Agree with the order vide OP No.61/2022-23 dated 29.09.2022 of Consumer Grievance Redressal Forum (NR).
Back

Contact Us

KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to info@keralaeo.org

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter

mod_vvisit_counterToday445
mod_vvisit_counterAll5089404