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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-086-2022-Sri. P.V. Valsalan, Kannur-Order 11-01-23

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Electric meter was defaulted on 15-10-2008, but the new meter was installed on 16-03-2009 by the Licensee. Rent of the meter was collected for the period when the meter was faulty and also the fees for reconnection was collected though the connection was not disconnected. Appellant requested for the compensation. 1) Uphold the decision of 1 & 2 of CGRF. 2) Compensation for the period of correcting the bill has to be calculated and Rs.25/- per day is to be given to the appellant. This amount has to be recovered from the officials who responsible for it. 3) (1), (2) decisions are to be complied within one month.
RP-009-2022- AXE, Thirurangadi, Malappuram-Order 05-01-23

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When APTS conducted inspection of the connection on 11th March 2019 and found that billing of this College was done under wrong tariff and a short assessment bill raised for Rs.83,045/- with penalty, which has been paid. Then another short assessment amount has been worked out to Rs.5,98,088/- and then corrected to Rs.5,55,904/-, which was raised on 09-09-2022. The principal amount of the short assessment is Rs.2,01,632.70 and the surcharge is Rs.3,54,271.29. The consumer was ready to pay the principal amount and not the surcharge as there is no delay / fault from the consumer for making the payment. They filed petition to Consumer Grievance Redressal Forum (NR) and then appeal to the Ombudsman. The Ombudsman ordered that the consumer is not liable to pay the interest for the arrear amount and the consumer has to pay the principal amount without delay. The respondent of the original petition filed the review petition to review the order issued. The circular of KSEBL dated 29-02-2020 also states that the consumers for whom arrears were there, which are to be recovered with interest. the appellant filed the appeal petition to this Authority and the decision is taken as follows: (1) There is no justification to revise the original order issued vide No. P-059/2022. (2) The review petition is dismissed.
P-084-2022-Sri.Shamsudeen, Malappuram-Order 30-12-22

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As the CT in 150/5 ratio, the Licensee has mistakenly billed the power charge as per MF-20 instead of MF-30. On inspection, this mistake was found out and prepared a site mahazar. Accordingly, the Licensee has issued a short assessment bill to the appellant. Appellant approached CGRF-NR and the Forum ordered that the appellant is liable to remit the short assessment bill amount in instalments without interest. Further, appeal petition submitted to the Authority and the decision as follows: 1) Uphold the decision of CGRF-NR. 2) Officials of the Licensee has made serious mistake and as such necessary action is to be taken against the concerned officials.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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