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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Exorbitant electricity bill for one month– high energy consumption recorded in the meter – Appeal Petition No. P/229/2011 – Smt. Demily Jose, Balussery, Kozhikode

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The consumer running a Cinema Theatre complaints against the high meter reading recorded (high energy consumption) during one month. The grievance of the consumer is that the excess consumption was the result of defective energy meter due to jumping or turning of the last digit in the counter (digit mechanism) of the meter, due to mechanical defect. He alleges that, if the Theatre is run continuously for 30 days, even then the consumption will not match with that recorded. The KSEB argues it as a earth leakage case.
Short assessment bill issued to the consumer based on report of KSEB’s audit wing, during the period of low consumption supposed due to meter faulty - Appeal Petition No. P/212/2011 – Joy Raphel A V, Koovapady, Ernakulam.

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The consumer had a low consumption recorded cases when the CT to the meter was found faulty and KSEB has a case of lower consumption for certain past period, comparing the actual consumption when the CT was repaired or replaced. The consumer challenge the reckoning of the previous period of CT fault for raising the short assessment bill prepared based on the Audit report of KSEB. Dispute over KSEB’s action based on audit report .
Misuse of Tariff and allegation of use of agricultural power supply for industrial purpose by the consumer – issuance of penal bills by the KSEB after APTS inspection– Appeal Petition No. P/285/2012 – M/s Poabs Estates Pvt. Ltd., Palakkad

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APTS detected some anomalies on three numbers of electrical connections provided to the Plantation Estate of the consumer. The anomalies detected are misuse of pumping water for domestic purposes, extending power supply from agricultural connection to another industrial connection by joining the connections through a power cable and misuse of power from the agricultural connection to the water tank of industrial service. Penal bills were issued against which the consumer was aggrieved.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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