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Orders of Kerala Electricity Ombudsman  in pdf format
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The meter of a Jewellery shop started slowing down and shows very low reading for a few months. The KSEB issued a arrear bill as per previous average- Dispute-P/296/2012- Unnikrishnan-Perambra.

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The appellant argues that the A/C of the Shop was faulty during the disputed period and he run the shop using energy from a diesel Generator and hence the reason for the low consumption. But he fails to produce any evidence. The consumer was ordered to be billed as per the average obtained after changing the Meter.
The consumer paid the penal charges for the UAL availed and continued to pay the penal charges regularly. When the arrear bill issued including the energy charges, dispute- P/ 287/ 2012- Sheeda Dharmasselan-Varkala.

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Originally the penal charges for the UAL connected, contained only penalty on the Fixed charges portion, which was low compared to the energy charges. The consumer used to pay the penal charges for the UAL connected and did not bother either to remove it or regularise it subsequently, but opted to enjoy it knowingly or unknowingly. The consumer was issued an arrear bill including the proportionate energy charges, (which came into effect from 15.6.2007), which is the cause of the dispute because of the huge amount involved.
The consumer enhanced load and the Meter was changed to a CT operated meter but the M F was wrongly entered as 20 instead of 40. An arrear bill issued - Dispute-P/275/2012-Smt. Beena Justin, Thodupuzha.

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The consumer has enhanced her load necessitating a CT operated Meter, with CT’s having the ratio of 200/5A. The respondent fixed the multiplication factor wrongly as 20 instead of 40 by omission. The APTS detected the mistake and the AE issued an arrear bill assessing for the back period which is disputed by the appellant, under Sec. 56(2) of IE Act, 2003.
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