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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Dispute regarding exorbitant bimonthly bill issued to the domestic consumer – P/326/2012 – Anwar Sadath, Kozhikode.

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The appellant received an abnormal bimonthly bill which he claims not in tune with his energy use or consumption. Based on his complaint of the meter as faulty, a test meter was connected and it was found that the consumptions recorded in both the meters were the same during the testing period. The consumer is not satisfied with the test and has raised the allegation that the testing was not done properly.
Wrong tariff assignment - Revision of tariff as commercial to a self financial educational institution and issuance of arrear bill – P/310/2012 – R. Shaji, Varkala

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The appellant’s institution was being billed under non-domestic tariff and the anomaly regarding tariff fixation has been detected during the inspection conducted by KSEB officials. The tariff was revised as commercial which is applicable to self financial institutions and an arrear bill was issued towards the differential rate of charges between the old and new tariff. The petition disposed of with direction to keep pending the short assessment bill issued till the decision of SLPs pending before Hon. Supreme Court on identical subject.
Drawing of electric line for effecting connection to a consumer through the land of another person without the consent of the owner – P/306/2012 – C.R. Lakshmikutty, Idukki.

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The allegation raised by the appellant is that KSEB had effected electric connection to the premises of a consumer by drawing electric line through the land in possession of the appellant without seeking consent, even after filing objection and knowing that a case was pending regarding the ownership of the said property.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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