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Category: Orders
Page 376 of 443
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
Change of tariff – wrong fixation of tariff to a government organisation - request to refund excess amount collected – P/261/2012 – Khadi and Village Industries Commission, Thiruvanathpuram.

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The audit party of the Accountant General noticed the anomaly on inspection of records and objected payment of electricity charges under commercial tariff to the building occupied by a govt. institution. On receiving a complaint from the consumer, the KSEB had changed the tariff from LT VIIA (commercial) to LT VIB (non-domestic) w.e.f. 15-11-2010. The request for refund of the excess amount of electricity charges collected under wrong tariff for the last 3 years was not considered by the KSEB. This was the cause for the dispute.
Meter showing an energy consumption at higher rate. Meter faulty confirmed on test done by KSEB. Dispute over refund of Charges paid and cost of damaged old meter-P/223/2011-Sri. N Vasavan-Thevara.

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Meter complaint raised by the consumer. After much delay, KSEB test the Meter and found it as recording higher consumption than the actual. Hence KSEB changed the meter. The old meter was found slightly in damaged condition while dismantling. Bill issued towards the cost of the Meter. Dispute over the bill and the refund of excess amount collected during the meter faulty period.
Dispute over the tariff applicable for an editing Institute named Bright Studio and the Bill issued with retrospective effect . P/190/ 2011-Sri M N Babu- Palarivattom.

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Consumer running a studio/video editing etc and was assigned Industrial tariff based on software based unit. The APTS inspection found the consumer running a film editing institute which bears a commercial tariff. The consumer applied for tariff change. The respondent changed the tariff from the date of connection of electric supply and a Bill issued for arrears towards the difference in Tariff rate. Dispute over the date of changeover of tariff .
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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