KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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RP-009-2022- AXE, Thirurangadi, Malappuram-Order 05-01-23 | ||||||||||||
When APTS conducted inspection of the connection on 11th March 2019 and found that billing of this College was done under wrong tariff and a short assessment bill raised for Rs.83,045/- with penalty, which has been paid. Then another short assessment amount has been worked out to Rs.5,98,088/- and then corrected to Rs.5,55,904/-, which was raised on 09-09-2022. The principal amount of the short assessment is Rs.2,01,632.70 and the surcharge is Rs.3,54,271.29. The consumer was ready to pay the principal amount and not the surcharge as there is no delay / fault from the consumer for making the payment. They filed petition to Consumer Grievance Redressal Forum (NR) and then appeal to the Ombudsman. The Ombudsman ordered that the consumer is not liable to pay the interest for the arrear amount and the consumer has to pay the principal amount without delay. The respondent of the original petition filed the review petition to review the order issued. The circular of KSEBL dated 29-02-2020 also states that the consumers for whom arrears were there, which are to be recovered with interest. the appellant filed the appeal petition to this Authority and the decision is taken as follows: (1) There is no justification to revise the original order issued vide No. P-059/2022. (2) The review petition is dismissed. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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