KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P-083-2022-Sri. Biju. K.K., Ernakulam-Order 22-12-22 | ||||||||||||
The APTS unit of Ernakulam conducted an inspection in the premises on 22-01-2022. During the inspection they found that the multiplication factor used for billing was 20 instead of 40. The site mahazar was prepared and bill for Rs.63,35/- was issued to the appellant as the undercharged amount from 02-2019 to 01-2022. The appellant challenged the bill and on examination the Licensee has noticed some mistakes and bill has been corrected to Rs.53,805/-. The appellant filed petition to the CGRF(CR) vide order dated 25-08-2022 ordered to revise the short assessment bill for the month 12/2020 and 01/2021. The CGRF(CR) issued a revised order dated 12-10-2022 and corrected the order to revise the short assessment bill for the months 12/2020 and 11/2021. Accordingly, the bill again revised to Rs.43,350/-. The appellant filed the appeal petition to this Authority and following decisions are taken: 1. The Licensee shall revise the bill correcting the amount for the months of 01/2021 and 05/2020. 2. The appellant is liable to pay the revised short assessment bill being issued by the Licensee as per decision (1) above. 3. The Licensee has to fix the responsibility to the person who made this mistake and take suitable action. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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