KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P-049-2022-Sri. N.A. Hassan, EKM - Order 19-9-22 | ||||||||||||
Sub Engineer along with the APTS, Ernakulam inspected the installation and found that the Multiplication Factor applied was 20 instead of 40 as the CT ratio used is 200/5. A short assessment bill for Rs.34,58,083/- was issued to the appellant and then corrected to Rs.34,64,763.32. This was for a period from February 2018 to February 2022. Based on the complaint of appellant, a hearing was conducted on 01-04-2022 and the short assessment bill was corrected to Rs.33,69,704/- and given time only up to 18-04-2022 instead of 30 days, which he was eligible as per Regulation. The appellant filed petition to CGRF and the CGRF ordered vide OP No. 07/2022-23 dated 28-05-2022 that the appellant is bound to pay the short assessment bill issued by the Licensee. The appellant filed the appeal petition before this Authority and following decision is taken. (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 30 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The order of CGRF, Central Region in OP No.07/2022-23 dated 28-05-2022 is modified to this extent. (4) The Licensee has to device a proper system to avoid such type of errors/mistakes/oversights in recording the consumption to avoid heavy burden on the consumers. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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