KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P-039-2022- Smt. Alice Kuruvila, Palakkad-Order 29-07-2022 | ||||||||||||
The Licensee issued a demand notice to the appellant claiming an amount of Rs.6,990/- for ‘One Time Settlement’. The appellant has requested for disconnection on 14-01-2015 but not done. There after the Licensee billed up to 04-05-2015. The appellant approached CGRF, Northern Region to set aside the demand notice and to refund the CD amount with interest. The CGRF dismissed the petition stating that the complaint raised quoting Electricity Act & Kerala Electricity Supply Code is irrelevant. Aggrieved by the decision of the Forum, the appellant filed the appeal petition and this Authority decides as follow: (1) The order of CGRF, Northern Region in OP No. 46/2021-22 dated 14-03-2022 is set aside. (2) The service connection of the appellant is treated as dismantled on 24-01-2015 and the respondent shall not realize any demand charges after the month of January 2015. (3) The Licensee has to refund CD amount to the appellant. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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