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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/029/2019 - Sri. Mathew George, Ernakulam

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The appellant having consumer number 6003 is a domestic consumer under Electrical Section, Kaloor. The appellant lodged complaint before the CGRF, Ernakulam requesting to refund the excess charges of Rs. 7,142/- levied and the cost of electricity meter charged for Rs. 4,639/- by the respondent. The CGRF had disposed the petition vide order no. OP No. 101/2018-19 dated 29-03-2019. Not satisfied with decision taken by the CGRF, the appellant has submitted this Appeal petition before this Authority on 26/04/2019. From the findings and conclusions arrived at as detailed above, I decide as follows. The amount of Rs.4639/- realized from the appellant for changing the defective energy meter is quashed. The respondent shall refund/ adjust the amount within a period of 30 days from the date of receipt of this order. The order of CGRF in OP No. 101/2018-19 dated 29-03-2019 is modified to this extent. The Appeal Petition filed by the appellant is allowed and stands disposed of as such. Having concluded and decided as above it is ordered accordingly. No order on costs.
P/030/2019 - Sri. Zabir Ehsan, Kozhikode

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The appellant is the consumer having consumer, No. 1166371013310 registered in the name of Sri Saidalavi under Electrical Section- Pantheerankav. The registered connected load of the consumer is 3847 watts. He is aggrieved by the exorbitant electricity bill dated 26-04-2018 amounting to Rs. 5285/- for the bimonthly consumption for 729 units from 23-02-2018 to 25-04-2018 and another bill dated 26-06-2018 amounting to Rs. 1746/- for 376 units from 26-04-2018 to 24-05-2018. The supply was disconnected on 24-05-2018 and later the service connection dismantled on 17-12-2018. The appellant approached the CGRF with a complaint against the impugned bills. The CGRF, Kozhikode has dismissed the petition on finding that the appellant could not convince the Forum that such quantum of electricity is not utilized by him. Aggrieved by the decision of CGRF, the appellant has submitted the Appeal petition before this Authority. From the findings and conclusions arrived at as detailed above, I decide as follows. The spot bills amounting to Rs. 5,285/- and Rs. 1,746/- issued to the appellant for the period from 23-02-2018 to 24-05-2018 is quashed. The respondent shall issue revised bills taking the average of previous 2 bi-months consumption of 188 units and 193 units, within a period of 15 days from the date of receipt of this order. The respondent shall reconnect service connection on remittance of the arrears by the appellant and after obtaining fresh application with required fees. The order of CGRF in OP No. 145/2018-19 dated 25-03-2019 is set aside. The Appeal Petition filed by the appellant is allowed and stands disposed of as such. Having concluded and decided as above it is ordered accordingly. No order on costs.
P/027/2019 - Smt. Aniamma George, Alappuzha

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The appellant has filed an appeal petition in P/027/2019, being aggrieved by the decision taken by the CGRF in OP No. 60/2018-19 dated 05-03-2019. The appellant is a domestic consumer under Electrical Section, Edathua having consumer number 4790. The appellant finds difficulty for smooth trafficking due to erection of the Stay in her property. The CGRF, Ernakulam has disposed the petition filed by the appellant with the following orders. "(1) The respondent is directed to shift the stay wire within 7 days from the date of remittance of the labour charges by the petitioner, to the border to the compound wall of the petitioner’s property. 2) If the petitioner is not agree with this decision, the petitioner shall submit the consent from the concerned neighbours to shift the stay wire and remit the required charges." Still aggrieved by the order of the CGRF, the Appellant has filed the Appeal Petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.60/2018-19 dated 05-03-2019. Having concluded and decided as above, it is ordered accordingly. No order on costs.
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