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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Delay to provide additional load demanded by consumer and detection of unauthorised additional load by KSEB squad – P/242/2011 – G. Ravindran Nair,Kochi

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The consumer has applied to grant additional load to his institution. A demand notice served on the consumer directing to remit the estimated cost for the works like drawing of 11 KV line and installation of a new 100 KVA transformer. Meanwhile the KSEB squad detected unauthorised additional load penal bill and disconnected the supply.
Surprise inspection by the KSEB officials - detected damaged MRT seals of the meters – P/200/2011, P/201/2011,P/202/2011,P/203/2011,P/204/2011 - T.K. Kunjumoideenkutty, Chalakudy, Thrissur

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The consumer is having five electric connections in a building complex under LT VIIA commercial tariff. On inspecting the premises by the KSEB officials, some abnormalities were noticed in the electric meters of the consumer. Electric supply to all the five connections was immediately disconnected and provisional assessment bills were issued.
Short assessment bill issued for the meter faulty period – P235/2011 - DeviPriya, Elamakkara,Kochi

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The consumer was served with an additional bill being the short assessment for the meter faulty period. According to the consumer the low energy consumption was due to non-occupation of the building during the period. After changing the faulty meter the consumption increased considerably and hence the short assessment bill issued. The consumer has requested to cancel the additional bill since the claim is barred by limitation.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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