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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Dispute over the calculation of average monthly consumption during the meter faulty time and its period – P/237/2011 – L.Leelamony, Palarivattom, Kochi.

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The existing meter of the consumer was faulty which recorded (in the test meter) three times the true energy consumption. The request to refund the amount paid as electricity charges during the meter faulty period was not considered by the Board. The CGRF has assessed the monthly energy consumption and ordered to adjust the excess amount remitted in future bills. The dispute is regarding the calculation of monthly average assessed by the CGRF, its period and refund of the amount with interest rather than adjustment in future bills.
Shifting of WP service wire drawn to a consumer, across the property of another person, when the consumer has his own road to draw the line– P/248/2011 – R. GopinathaNaik, Kochi-11.

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The overhead service line of neighbour was drawn across the plot of the complainant, rubbing the house wall and intertwined with his service line. The cause of the petition is that though the respondent shifted the service wire after erecting a support post, a portion of the service wire is still crossing the property and KSEB refuses to shift the whole line to road, reason cited being due to protest from others including the beneficiary.
Erecting of electric post and stay wire for anchoring the post in the property of the Petitioner without obtaining his consent for giving connection to another person – P/210/2011 – S.Sankara Narayanan, Kottayam.

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A new electric post and stay wire were erected in the property of the complainant without his consent for giving electrical supply to the neighbour’s house. The CGRF disposed of the petition with direction to remove the stay wire. The request was shifting the electric post also from his land border to the beneficiary’s side when it was feasible.

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