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Orders of Kerala Electricity Ombudsman  in pdf format
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P-010/2021-Sri. Radhakrishnan Vandothara - Order 12-07-2021

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The bimonthly meter reading in the premises was taken on 22-06-2019 and for further bi-months 08/2019, 10/2019, 12/2019 & 02/2020 readings were not available, the reason said to be “Gate was locked” as per respondent. As such bills for the above months were issued based on the previous month’s average consumption. In 04/2020 also, the reading could not be taken by the respondent due to the restriction imposed in the “Lockdown” period and hence, issued the bill on average basis. After taking meter reading on 23-06-2020, the respondent issued a bill for Rs.1,00,750/-. The appellant filed a petition before CGRF, Southern Region, and the Forum in its order dismissed the petition allowing instalment facility to remit the amount. The appellant filed the appeal petition before this Authority. The appeal is found devoid of merits and hence, dismissed. The appellant’s plea to quash the bill is rejected and this Authority uphold the decision taken by the CGRF, Southern Region in OP No.57/2020 dated 21.12.2020. No surcharge or interest shall be collected from the appellant for the petition pending period before the CGRF and appeal petition before this Authority.
P-010/2021-Sri. Radhakrishnan Vandothara - Order 12-07-2021

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The bimonthly meter reading in the premises was taken on 22-06-2019 and for further bi-months 08/2019, 10/2019, 12/2019 & 02/2020 readings were not available, the reason said to be “Gate was locked” as per respondent. As such bills for the above months were issued based on the previous month’s average consumption. In 04/2020 also, the reading could not be taken by the respondent due to the restriction imposed in the “Lockdown” period and hence, issued the bill on average basis. After taking meter reading on 23-06-2020, the respondent issued a bill for Rs.1,00,750/-. The appellant filed a petition before CGRF, Southern Region, and the Forum in its order dismissed the petition allowing instalment facility to remit the amount. The appellant filed the appeal petition before this Authority. The appeal is found devoid of merits and hence, dismissed. The appellant’s plea to quash the bill is rejected and this Authority uphold the decision taken by the CGRF, Southern Region in OP No.57/2020 dated 21.12.2020. No surcharge or interest shall be collected from the appellant for the petition pending period before the CGRF and appeal petition before this Authority.
P-011/2021-Sri. Sree Shyam - Order 12-07-2021

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The appeal petition pertains to the erection of a new distribution transformer by the respondent under system improvement work, so as to improve the efficiency of the distribution system. As per appellant the erection of the transformer in the road side creates inconvenience and hinder the vehicle passage to the appellant’s property and hence, requested the respondent to shift it to any other location. But as per respondent, the location selected for the installation of the transformer is technically feasible and not creating any inconvenience to the appellant. The subject case is now under the consideration of Additional District Magistrate. Since the respondent proceeded to erect the transformer, the appellant filed a petition before the CGRF, Northern Region. The Forum dismissed the petition and hence, the appellant filed this appeal petition before the Authority. From the analysis done and the conclusions arrived at, it is decided to reject the appeal petition filed by the appellant since the same subject is before the District Magistrate for a decision. The order of CGRF, Northern Region in OP No. 83/2020-21 dated 13-01-2021 is set aside.

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