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Category: Orders
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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Delay in effecting the new electric connection even payment of estimate charges– P/218/2011 – Muralidharan C, Kadalundy

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The appellant has applied for a service connection after completing all office formalities and remitting the required fees. The complaint of the consumer is that the licensee has failed to give electric connection to a new applicant as per the “Standard of Performance” prescribed by the Commission ie. within the specified days of registration and remittance of fees.
Additional load – request for additional load in a High rise building – P/209/2011 – Mohammed Haji, Kozhikode

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The appellant is the owner of a High Rise building having a HT electric connection with a contract demand of 70 KVA. The connection was given after installing a 150 KVA indoor transformer. Seven numbers of other LT connections were also given to the said building (from KSEB T’rfr) on the basis of the applications of the owner/rent holders or occupants prior to HT service with in a total of 50 KVA. While so, the appellant had applied for additional load for a LT connection. Since the total load of all the LT connections so availed in the building including the additional load requested) exceeds 50 KVA, the appellant was asked to install a separate transformer in his building premises, by the KSEB. Hence this dispute.
Unauthorised additional load - mistake in billing - short assessment bill issued for recovering the loss– P/195/2011 – M/s Power Controls, Ernakulam.

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The KSEB had detected unauthorised additional load being used in the premises of the consumer and charged 1.5 times for the period in question under Section 126 of IE Act, 2003. While so, the RAO, KSEB inspected the office billing records and found that the consumer was not billed for proportionate energy charges of UAL, as per rules, during the said period. The consumer was issued short assessment bill for recovering the loss. Dispute.
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