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Category: Orders
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Order by: Default | Name | Date | Hits | [Ascending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P-008-2022- Secretary, Royal Gardens, Ernakulamn-Order 21-04-2022

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The APTS of the Licensee conducted an inspection in the premises on 09-07-2021 and detected that, even though the Current Transformer (CTs) used in the metering system was 200/5 ratio, Multiplication Factor used for arriving at the actual consumption is only ‘20’ instead of ‘40’. The inspecting officers of the Licensee prepared a site mahazar to that effect and issued a short assessment bill for Rs.23,79,177/- dated 29-07-2021 for the period from 14-04-2007 to 09-07-2021. The appellant filed a complaint before the Licensee, but rejected and hence, filed a petition before CGRF, Central Region and the Forum in its order dismissed the petition. Aggrieved by the decision of the Forum, the appellant filed appeal petition before this Authority. It is decided to quash the short assessment bill for Rs.23,79,177/- dated 29-07-2021 issued to the appellant. The respondent is directed to revise the bill period for twenty-four months prior to the date of inspection and issue within 15 days from the date of order. The respondent shall grant 12 numbers instalments without interest to the revised bill amount so prepared. The appeal petition filed by the appellant is disposed of as such. The order of CGRF, Central Region in OP No. 26/2021-22 dated 23-12-2021 is set aside.
P-013-2022-Sri. Thomas John, Alappuzha-Order 21-04-2022

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An inspection was conducted in the premises of the appellant on 28-10-2021 by Anti-Power Theft Squad (APTS) of KSEB Ltd. and found improper voltage connection to the energy meter, which led to the non-recording of actual energy consumption in the premises. The inspection team found an unrecording of 44.35% of the actual consumption to be recorded. The appellant was given a short assessment bill, after preparing a site mahazar, for Rs.4,77,751/- as per Regulation 152 of Kerala Electricity Supply Code 2014 by the respondent for compensating the revenue loss sustained to the Licensee. Since the respondent had not reconsidered the short assessment bill, the appellant filed a petition in CGRF, Central Region and the Forum in its order rejected the petition. The respondent is directed to test the metering system including meter and CTs within 30 days from the date of order. If the metering system is functioning within the limit of errors, the respondent shall revise the short assessment for 24 months taking the lost energy as 33.33% of the actual consumption to be recorded. If the metering system is defective, the respondent shall issue the bill in accordance with the provision contained in Regulation 115 of Kerala Electricity Supply Code 2014. This shall be done within a further period of 15 days from the date of receiving the test report. The appeal petition filed by the appellant is disposed of as such. The order of Consumer Grievance Redressal Forum, Central Region in OP No. 52/2021-22 dated 02-02-2022 is set aside.
P-009-2022- Secretary, Palakkad-Order 25-04-2022

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The premises of the appellant is functioning as a Co-operative Milk Society and the tariff allotted is LT VIIA. As per the Gazette Notification dated 28-06-2017, LT VB Agriculture tariff is applicable to facilities for processing of milk including pasteurization and its storage and packaging or for retail sales outlet, if the connected load of such facilities or sales does not exceed 10% of the total connected load. But the appellant argued that the society is eligible for LT VB tariff like similar societies in the State. The appellant filed petition before CGRF, Northern Region, Kozhikode for reassigning LT VB tariff. The Forum registered the petition and issued order as follows: “The tariff category grouping for each type of consumer is finalized by the Hon’ble KSERC. When a consumer/consumer group wants to change their tariff category type, they have to approach the Hon’ble KSERC.” Aggrieved by the decision of the Forum, the appellant filed the appeal petition before this Authority. The respondent is directed to retain the tariff of the appellant under LT V (B) tariff category. The respondent is also directed to refund or adjust in future bills the excess amount collected from the appellant under LT VII (A) tariff category from 23-03-2021, a date of application for tariff change of the appellant to the Assistant Engineer. The appeal petition filed by the appellant is allowed to this extent as ordered and stands disposed of as such. The orders of CGRF, Kozhikode in OP No.18/2021-22 dated 18-01-2022 is set aside.
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