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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/161/2015 Sri. Jayakrishnan P Kottayam.

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The appellant is a consumer having three service connections with consumer numbers 463, 8404 & 4092 under the Electrical Section, Nattakom. The appellant had complained many times before KSEB authorities regarding supply interruption in his locality since July 2014. Since the complaint is not satisfactorily rectified, the appellant approached the CGRF, Kottarakkara with a petition dated 26-06-2015. The CGRF disposed the petition vide order dated 03-08-2015 by directing the respondent to take necessary steps to avoid frequent supply interruption. As not satisfied with the works done by the licensee in compliance with the above order, the appellant has approached this Authority with this appeal petition on 23-09-2015. The Executive Engineer, Electrical Division, Pallom is directed to examine the issue in detail and to carry out the maintenance of HT/LT line and connected equipments so as to avoid frequent supply interruption. CGRF order in OP No. 1474/2015 dated 03-08-2015 is upheld. No order as to costs.
P/156/2015 Sri Valsaraj P.K. Kozhikode

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The appellant in this petition representing as Convenor, Patterikunnu Irrigation Community, Mavoor, having consumer No. 16499 under the jurisdiction of Electrical Section, Mavoor is challenging the demand notice dated 07/01/2015 for Rs. 99,178.00 issued by the respondent. The connection was issued in favour of Secretary, Mavoor Grama Panchayath under LT V, tariff. While so on 21-12-2014, the APTS of KSEB inspected the premises of the appellant and detected that the connection was seen misused for pumping water for domestic purposes. On the basis of inspection, a provisional bill amounting to Rs. 99,178.00 was issued to the registered consumer by the respondent. Later, a final bill dated 07-01-2015 was issued as the appellant had not raised any objection against the provisional bill. Due to non remittance of the bill amount, the service was disconnected on 28-01-2015. Aggrieved by this order, the appellant had filed a petition before the CGRF. On the basis of an interim order of the CGRF, the service was reconnected after depositing an amount of Rs. 24,975.00 by the appellant. The Forum disposed of the petition by allowing 6 monthly instalments for the balance amount to be remitted without surcharge, vide order No. OP No.114/2014-15 dated 21-07-2015. Not satisfied with the above order, the appellant has approached this Authority with this appeal petition seeking reliefs for cancellation of the disputed penal bill and restoration of agricultural tariff. The short assessment made by the respondent in this case is without observing the Regulations in the Supply Code, 2014 and the procedures issued by the licensee. In the absence of a proper site mahazar to substantiate the claim of the respondent there is no justification in issuing such a short assessment. So the assessment is not sustainable before law and hence set aside. Appeal is found having some merits and is admitted. The CGRF order in OP No. 114/2014-15 dated 21-07-2015 is set aside. No order as to costs.
P/152/2015 Sri M.K. Rajeendran Kozhikode

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The appellant is a domestic consumer with service connection No. 21922 under Electrical Section, Karaparamba. The energy meter in the premises of the appellant was alleged to be not working properly, resulting the appellant was served bills dated 16‐01‐2014 and 19-08-2014 for Rs. 18,146.00 for 2254 units and for Rs. 15,761.00 for 2039 units respectively. The appellant had filed a representation on 25-06-2014 requesting to revise the said bills in accordance with the previous consumption. On receipt of the bi-monthly bill dated 19-08-2014 for Rs. 15,761.00 the appellant approached Hon’ble High Court in W.P. (C) 22851 of 2014 which was disposed of by permitting the appellant to approach the Assistant Engineer, Electrical Section, Karaparamba to seek reliefs. After conducting a hearing, the appellant was directed to remit the bill amount and disposed the petition accordingly by the Assistant Engineer, Electrical Section, Karaparamba. Consequent to this, a complaint was made before the CGRF, Kozhikode. The Forum has disposed of the complaint vide order No.79/2014-15 dated 29-07-2015, with a direction as detailed below: 1. “The petitioner shall remit the balance amount outstanding against the bill dated 16-06-2014 amounting to Rs. 18,146.00 2. The bill dated 18-08-2014 for Rs. 15,761.00 is set aside. 3. The respondent shall issue fresh bill for the month of 8/2014 (in place of bill for Rs. 15,761.00) on the basis of the average consumption for the subsequent six months after the replacement of the meter”. Aggrieved by the said order, the appellant has filed this appeal petition, before this Authority. The respondent charged the appellant without analyzing or finding out the reasons for the excess consumption hence the bill issued for Rs. 18,146.00 is quashed. Appeal is admitted. CGRF order in OP No. 79/2014-15 dated 29-07-2015 is set aside. No order as to costs.
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