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P-069-2021-Smt. Jancy Varghese, TVM-Order 02-02-2022
The grievance of the appellant is that the respondent denied the eligible subsidy to the appellant as ordered by KSE Board Ltd. in the “Lockdown” period of “COVID-19”. The appellant filed a petition before CGRF and the Forum in its order partially allowed the petition. The appellant filed this appeal petition before this Authority. The respondent prepared Covid subsidy, which is the 20% of the difference in average monthly bill arrived at. Since there is no dispute in the electricity bills and the Covid subsidy was computed in accordance with the general guidelines issued by the Licensee, this Authority observed that the Covid subsidy arrived at is correct. It is decided to dismiss the appeal petition filed by the appellant. The order of CGRF, Southern Region, Kottarakkara vide OP No.33/2021 dated 06-09-2021 is upheld.

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