KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P-030-2021-Sri. K.R. Bhoodesh, TVM- Order 08-10-2021 | ||||||||||||
The electricity bills issued to the appellant for the month of August 2020 and September 2020 are under dispute since the appellant suspected the bills are not in order and against the rules. The appellant approached CGRF, Southern Region with a petition on the subject and the Forum in its order closed the petition directing the respondent “to furnish any further details regarding the bills issued to the petitioner as and when required, without any lapse”. The appellant filed this appeal petition before this Authority. The electricity bill dated 21-08-2020 for Rs.53,886/-, two bills for Rs.2.40.676/- and Rs.5,61,273/- dated 18-09-2020 and the bill dated 23-10-2020 for Rs.1,32,209/- are quashed. The respondent shall revise the monthly bills issued on 21-08-2020, 18-09-2020 and 23-10-2020 for the months 08/2020, 09/2020 and 10/2020 on the basis of the average of the monthly energy consumption recorded in the meter from 02-11-2020 to 01-02-2021. The maximum demand to be taken for the billing of demand charge shall be 83 kVA for 08/2020, 82 kVA for 09/2020 and 95 kVA for 10/2020. The respondent shall revise the bills for 08/2020, 09/2020 and 10/2020 as above and issue to the appellant within 15 days from the date of order. No surcharge or interest shall be realized in the petition pending period in CGRF, the appeal petition pending before this Authority and the due date fixed by the respondent for the revised bill. The appeal petition filed by the appellant is found having merits and is allowed to this extent. The order of CGRF, Southern Region in OP No. 104/2020 dated 20-03-2021 is set aside. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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