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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/038/2017 The Manager, Rubber wood Factory, Pathanamthitta.

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The appellant is a HT consumer having consumer number 3458 LCN 2/252 under Electrical Section, Kalanjoor. The grievance of the appellant is that the energy bills issued to him during the period from 05/2012 to 11/2012 was highly excess and abnormal. The disputed bills were revised on the basis of the average consumption recorded during the period from 11/2011 to 04/2012 and it was decided to adjust the excess amount collected in the future bills of the consumer. The CGRF, in the petition filed by the appellant in OP No.222/2016, it was held that the case was settled and the petitioner has no grievance at all and accordingly disposed of the petition. The appellant has filed this appeal petition with a request to sanction interest on the excess amount collected by the respondent. From the analysis done and the conclusions arrived at, which are detailed above, I take the following decisions. 1. The request of the appellant for the interest on the amount of Rs. 4,30,805/- from 05/2012 to 11/2012 is allowed. 2. The respondent shall pay the interest at bank rate for Rs. 4,30,805/- from 11/2012 till the date of adjustment started and thereafter for the balance amount after adjusting the regular bills till the adjustment is over. Having concluded and decided as above, it is ordered accordingly. The order of CGRF in OP No. 222/2016 dated 29-12-2016 is modified to this extent. No order on costs.
P/027/2017 Sri. Chndrasekharan, Kollam

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The appellant is a consumer under Electrical Section, Edapallykotta. The complaint of the appellant is that the KSEB officials erected two stay wires in his property without his consent and has caused destruction by way of cutting and removing the branches of mango trees standing without his consent in his property. He also states that the stay wires erected in his property, without his consent, knowledge and caused denial free use of the property and has caused damage to his trees and by this he has suffered a loss of nearly Rs. 5,000/‐. Aggrieved by this, the appellant filed a Petition before the CGRF, Kottarakkara, which was dismissed vide order No. OP/287/2016 dated 13/02/2017, due to lack of merit. Dissatisfied by the order, the appellant preferred this Appeal before this Authority. Rejected the request for the shifting / removing of transformer stays as the existing network in the area comprising of transformers and lines feed the consumers in that area. The removal of the stays will cause the system unstable. The appellant can approach the licensee with a request to shift the stays, if technically feasible, the licensee will take action. Also rejected the request for compensation of Rs. 5,000/- as the respondent arranged the work as per rules. Having concluded and decided as above, it is ordered accordingly. The appeal petition filed by the consumer is dismissed. The related CGRF’s order, vide order No. OP/287/2016 dated 13/02/2017, of the CGRF, Kottarakkara, is upheld. No order on costs.
P/035/2017 Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the three phase service connection is 17654 under LT VI F tariff and is under the jurisdiction of Electrical Section, Kundara. The appellant is paying the current charges regularly without any due or delay. But the respondent as per the invoice dated 27-07-2016 directed the appellant to remit an amount of Rs. 94,200/- being the short assessment based on the findings that the meter was faulty during the period from 08/2012 to 06/2013. An objection against the demand was filed before the Assistant Engineer on 16-08-2016. He rejected the petition without quoting any valid reason or regulations, and suggested to approach the concerned Forum or Authority after remitting half of the amount assessed or to remit the amount vide letter dated 23-09-2016. So the appellant had approached the Hon’ble CGRF (SR) by filing a petition in OP No. 251/2016. The Forum quashed the impugned bill and directed the respondent to issue the split up bills for the door locked period of 11/2012 and 12/2012 and for the meter faulty period for 03/2013 and 04/2013. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above discussions, the issuance of revised short assessment for an amount of Rs. 46,790/- is not sustainable and hence it is hereby quashed. The order of CGRF in OP No. 251/2016 dated 06-03-2017 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
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