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Category: Orders
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Orders of Kerala Electricity Ombudsman  in pdf format
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P/047/2018 Sri. Jabbar P.S. Ernakulam

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The appellant with Consumer number 1157380007304 is an industrial consumer under LT IVA tariff of Electrical Section, Okkal and the connected load is 74 kW and contract demand of 82 kVA. The consumption recorded for the month 05/2013 was of the order of 27740 units and the bill issued was for Rs 1,96,819.00 for the door locked period of 03/2013 and 04/2013. Aggrieved against the impugned bill, the appellant filed a complaint before the CGRF, Ernakulam. The Forum directed the respondent to issue the revised bill based on 9980 units/ month for three months. Not satisfied with the decision of CGRF, vide OP No. 145/2017-18 dated 30-06-2018, the appellant has submitted the appeal petition before this Authority. From the analysis done above and the conclusions arrived at, I take the following decision. The respondent has failed to take timely action as specified in the provisions in Electricity Act 2003 and Kerala Electricity Supply Code by which it was required to show the arrear amount in the subsequent spot bills continuously and the respondent also had failed to take the correct meter readings of the consumer. Accordingly, I decide to quash the arrear amount for Rs. 1.60.949/-. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed. The order of CGRF, Ernakulam in Petition OP No. 145/2017-18 dated 30-06-2018 is set aside. No order on Costs.
P/046/2018 Smt. Neena Titty Harshan, Alappuzha.

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The appellant is a three phase consumer having a connected load of 42000 watts with consumer number 14841 under LT 4 A tariff within the jurisdiction of Electrical Section, Pathirapally. The connection is registered in the name of Smt. Neena Titty Harshan. The APTS team, Alappuzha conducted an inspection on 06-02-2018 in the premises of the appellant and found that the CT operated Energy Meter installed in the premises was not recording one phase and 38.02% of actual consumption was not recorded in the meter. On the basis of site mahazar prepared, a short assessment bill amounting to Rs. 6,30,487/- was served on the appellant. Aggrieved by this, the appellant approached the CGRF, Ernakulam with a petition which was disposed of with direction to revise the bill taking the percentage error as 33.33%. Against the above order of the Forum, the appellant filed this appeal before this Authority on 27-07-2018. From the findings and conclusions arrived at as detailed above, I decide to set aside the revised short assessment bill amounting to Rs. 5,13,903/- issued to the appellant. The respondent is directed to revise the bills for the consumption for the period of one year prior to the inspection dated 06-02-2018 by taking an average consumption of 10327 units i.e. the average consumption of 3/2018, 4/2018 and 5/18 for 9120 units, 8700 units and 13160 units respectively. Accordingly the respondent shall raise a bill for the meter faulty period and issue the revised bill to the consumer within fifteen days from the date of receipt of this order. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. The order of CGRF in 148/2017-18 dated 30-06-2018 is set aside. No order on costs.
P/045/2018 Sri. Narayanan K., Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 9882 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Kumily, Idukki. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 16-08-2017 directed the appellant to remit an amount of Rs. 27856/- being the short assessment based on the findings that the meter was faulty for the period from 04/2014 to 05/2014 and 07/2015 to 12/2015. An objection against the demand was filed before the Assistant Engineer on 17-11-2017. He rejected the petition without quoting any valid reason or regulations and directed the appellant to remit the short assessed amount. Against the short assessment bill, the appellant had approached the CGRF (CR) Ernakulam by filing a petition No. 131/2017-18. The Forum disposed of the petition by quashing the bill for the month of 04/2014 and 05/2014 and also directed the respondent to issue the revised bill for the period from 07/3015 to 12/2015 for the actual energy consumption of @ 2777 units/month, vide order dated 30-06-2018. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the findings and conclusions arrived at as detailed above, I decide to set aside the short assessment bill amounting to Rs. 27856/- issued to the appellant. The respondent is directed to revise the bills for the consumption period of 02/2014 to 05/2014 and for the period from 07/2015 to 12/2015 as stated above. The excess amount collected shall be refunded by adjusting it in consumer’s future bills. Applicable interest, for the excess amount so collected, shall also be refunded to the consumer. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed to the extent ordered. The order of CGRF, Central Range in Petition No. OP/131/2017-18/dated 30-06-2018 is set aside. No order on costs.
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