Downloads
Overview Search Downloads Submit file Up
Category: Orders
Page 134 of 427
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
P/084/2019 Smt. Sainamma Jose, Idukki

Download 
Download
The appellant was an applicant for electricity connection for her house under the ‘Total Electrification Scheme” (TES) of the Kerala State Government for the year 2014. She had applied for service connection on 19-11-2014 under Kambilikandam Electrical Section and cash deposit (CD) Rs. 300/-, Electricity Charge for Service Connection (ECSC) for Rs. 2,150/- and Rs.50/-as AF have been remitted by the appellant in 29-11-2014. The respondent had denied electricity connection to her on the basis of various grounds including non getting of consent from other property owners and missing of application form in the Section Office. So the appellant had approached the CGRF Ernakulam by filing a petition in OP No. 31/2019-20 which was disposed of with a direction to the respondent to give service connection to the appellant under any other scheme approved by KSEBL vide order dated 04-09-2019. Still not receiving the service connection, the appellant has submitted this appeal petition before this Authority on 31-10-2019. This is a clear case of negligence and irresponsible action on the part of the employees of the licensee. The respondent had failed to perform their duties as stipulated in the Act and the Code. The following deficiencies noted on the side of the respondent. 1. There was clear violations of the provisions of the Supply Code for providing a new connection to an applicant. 2. Dereliction of duty in taking up the subject with District Magistrate for orders to draw the line through the private property. 3. Failure to implement the Government orders for Total Electrification Scheme by taking timely action. 4. Lapses in maintaining application form for electric connection in the office. 5. Delayed the application for service connection for a period of five years. From the findings and conclusions arrived at as detailed above, I decide as follows: 1. The respondent shall select a technically feasible and shortest route for drawing single phase line to provide the electric connection to the appellant. 2. The appellant shall bear Rs.10000/- of the estimated cost of the line and weatherproof service connection. 3. The licensee shall bear the balance amount of expenses required for the single phase domestic connection to the appellant. 4. The licensee is directed to take appropriate action against the staff concerned who had committed dereliction of duties and negligence in this case and to recover the loss from the concerned after fixing responsibility. 5. The respondent shall carry out the work within a period of 30 days. 6. If any dispute in drawing the line occurred that shall be taken up with the District Magistrate immediately. Having concluded and decided as above, it is ordered accordingly and the Appeal Petition filed by the appellant, stands allowed. The order of CGRF, Ernakulam in 31/2019-20 dated 04-09-2019 is set aside. No order on costs.
P/091/2019 - Sri. Nizamudheen. Y, Kollam

Download 
Download
The appellant, Sri. Nizamudheen, is a single-phase domestic consumer with consumer No. 4305 under Electrical Section, Pallimukku, Kollam who is aggrieved by the exorbitant electricity bill issued to him for an amount of Rs. 8491/- for the period from 06/18 to 08/19. The appellant remitted Rs.2989/- and raised objection against the balance amount of Rs.5502/-. The connected load in the premises is 160 watts effected from 09-12-1983. Being aggrieved, the appellant filed a petition regarding the impugned bill before the CGRF, Kottarakkara and the Forum disposed of the petition vide order no. OP 94/2019 dated 16-10-2019 with a decision that the petition is dismissed due to lack of merits. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 26-11-2019. From the findings and conclusions arrived at as detailed above, I decide to quash the disputed amount of Rs. 5,502/-. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Southern Range in Petition No. OP/94/2019 dated 16-10-2019 is set aside. No order on costs.
P/088/2019 Sri. T.S. Ashish, Thiruvananthapuram

Download 
Download
The appellant is running a footwear shop by name, “Steps” in KSRTC shopping complex at Kizhakkekotta, Thiruvananthapuram with Consumer No. 11739 of Fort Electrical Section and the registered consumer is Managing Director, KSRTC. The KSEBL disconnected the supply on 03-07-2019 following non-remittance of the bill for Rs. 131/-. The appellant requests to pay compensation to the loss occurred due to the disconnection of service connection without notice as per clause 139 (1) of the Kerala Electricity Supply Code 2014. The appellant had approached the CGRF (SR) Kottarakkara by filing a petition in OP No. 96/2019 and the Forum in its order dated 28/10/19 rejected the request of compensation and allowed refund of the remitted reconnection fee of Rs.30/- to the appellant. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 13-11-2019. For the reasons detailed above, the appeal petition filed by the appellant stands dismissed as it is found having no merits. The request for compensation is rejected. The order dated 28-10-2019 in OP No.96/2019 of CGRF, Kottarakkara is upheld. Having concluded and decided as above, it is ordered accordingly. No order on costs.
Back

Contact Us

KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to info@keralaeo.org

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter

mod_vvisit_counterToday2015
mod_vvisit_counterAll5344677