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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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Claim for refund of excess amount paid during meter faulty period – P/256/2011 – Chekku Haji, Malappuram.

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The dispute is on the average monthly bills paid by the consumer during meter faulty period as the actual consumption was very low after installing a new meter in the premises. Another demand is to refund the deposited amount in complying with the order of the Hon. High Court. It is decided that the bills of the consumer, for the last two years prior to the meter change, shall be reassessed and the excess amount paid by him with applicable interest shall be adjusted in his future bills and the respondent has been directed to implement the Hon. Court order by revising the penal bills.
Failure to sanction additional load in the premises of the consumer by the respondent - detection of UAL and issuance of penal bill – P/247/2011 – V.D. Vinod, Ernakulam.

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The consumer had applied for addition load in his premises after remitting required fees. There was delay in sanctioning the additional load. Meanwhile APTS conducted inspection and penalized the consumer for availing unauthorised load. Another grievance is that the consumer had applied for TOD tariff after remitting the required fees and the respondent has not raised the bills accordingly from next month onwards. Since the consumer also filed petition before the Hon. High Court for decision on the same issues of reliefs sought from here, it is held that the case is not maintainable before this Forum.
Low voltage problem and failure to comply the decision taken in Vydyuthi Adalath regarding the installation of T’rfr at a location. –P/241/2011 – PrakashV.N., Perumbavoor.

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The appellant alleges that the respondent is reluctant to comply the decisions taken in the Adalath and deviating from the assurance given for installing a transformer. The present Peak voltages at the load end (LT side) as reported by the AEE is found to be less than the permissible limits prescribed by the Rules. Held that the voltage improvement works proposed and approved by the KSEB earlier is found reasonable and the respondent shall execute the same work on priority.
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