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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/004/2019 M/S Reliance Jio Infocom Ltd Ernakulam

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The appellant is a telecom service provider and an applicant under the jurisdiction of Electrical Section, Pookottttumpadam, for a new service connection to the mobile tower constructed on the land leased from the owner of the property. The applicant was denied connection since he failed to submit a No Objection Certificate from the Amarambalam Grama Panchayath. Aggrieved by this, the appellant had approached the CGRF (NR) by filing a petition in OP No. 94/2018-19 and the Forum dismissed the petition by upholding the decision of the respondent, vide order dated 30-11-2018. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, the appellant’s plea to effect electricity connection is rejected and this Authority upheld the decision taken by the CGRF in OP No.94/2018-19 dated 30-11-2018. The appeal is found devoid of any merits and hence dismissed. Having concluded and decided as above, it is ordered accordingly. No order on costs
P/093/2018 - Smt. Rajila Ummar, Thiruvananthapuram

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The appellant is a domestic consumer having consumer number 11335 under Electrical Section, Chullimanoor of Nedumangad Electrical Division. The appellant was served with a bill dated 08-08-2018 amounting to Rs. 4,412.00 for bi-monthly consumption of 636 units. The appellant’s sanctioned connected load in the premises is 1380 watts. The appellant filed a complaint in the Section Office, but not redressing the complaint, the appellant approached the CGRF, Kottarakkara requesting to exempt the exorbitant amount charged. The CGRF has dismissed the Petition on finding that the bill issued by the respondent was in order and the petition was found as devoid of any merits, vide its order No. OP 115/2018 dated 04-12-2018. Aggrieved by the decision of CGRF, the appellant has submitted the Appeal petition before this Authority. In view of the above facts, it is decided to quash the energy bills for Rs. 4,412/- and Rs. 2,391/- issued to the appellant. However, the respondent is directed to revise the two bimonthly bills for the period from 12-06-2018 to 11-10-2018 based on average consumption of 309 units i.e., by taking average consumption of previous three bimonthly spot bills from 11-12-2017 to 12-06-2018. This shall be done at any rate within 30 days from the date of receipt of this order. Any amount remitted in excess by the appellant shall be adjusted against the revised bills. The order of CGRF in OP No.115/2018 dated 04-12-2018 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/006/2019 - Sri. M.P. Baiju, Ernakulam

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The appellant is a commercial consumer under the jurisdiction of Electrical Section, Perumbavoor having consumer number 24400. The premises is a shed for parking area for the buses. While being so, the respondent issued a short assessment bill amounting to Rs. 42,448/- towards the difference of tariff from 06/2013 to 09/2016, on the basis of the audit report of the Regional Audit Officer. Aggrieved by this, the appellant filed a petition before the CGRF. The CGRF, Ernakulam has ordered to issue a revised bill limiting the period to 24 months. Accordingly the respondent has issued a revised short assessment bill for Rs. 26970/- to the appellant. Still aggrieved by the said order of the CGRF and revised short assessment bill, the appellant has filed this appeal petition before this Authority. In view of the above discussions, there is no justification for issuing such a short assessment bill to the appellant even without analyzing or finding out the exact consumer category or purpose of supply. Hence the revised short assessment bill for Rs. 26,970/- is hereby quashed and the appeal petition is allowed. The order of CGRF, Ernakulam in OP 20/2018-19 dated 29-09-2018 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.

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