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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/001/2019 The Manager, M/S Francis Alukkas Jewellery, Kannur

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The Appellant is conducting Jewellery business under the name and style of M/s Alukkas Jewellery, Fort Road, City Centre, Kannur and having a CT Connected three phase service connection under LT-VII A Tariff with a connected load of 67005(68kw) watts with Consumer No 1166551007476. The premises of the consumer was inspected on 18.06.2018 by a team of KSEB Limited led by the Anti Power Theft Squad (APTS) of Kannur unit. A site mahazar was prepared by the Sub Engineer Sri. Hari Miniyadan of Electrical Section, Burnassery. An irregularity of metering was detected as the current input in to the meter through CT secondary wire is missing in B Phase. So as to compensate the Board for unrecorded portion of energy, the Assistant Engineer, Electrical Section, Burnassery, issued short assessment bill by directing the appellant to pay Rs 6,99,527/-. Later a final revised short assessment invoice dated 31.07.2018 for Rs. 5,77,790/- was served for a period of 21 months for the period from 01.09.2016 to 01.06.2018. Aggrieved by the short assessment bill, the appellant filed petition before CGRF, Kozhikode requesting to set aside the demand notice and to take action to replace the Energy meter. The Consumer Grievance Redressal Forum disposed the OP No.83/2018-19 filed by the Appellant and ordered on 23-11-2018 that the short assessment is in order. Thereafter on 01/12/2018 the respondent issued a short assessment demand against under charged bills demanding to pay the amount as per short assessment dated 31.07.2018 for Rs 5,77,790/- (Five lakh Seventy Seven Thousand Seven Hundred and Ninety only). Still aggrieved by the said order, the Appellant has filed the Appeal Petition before this Authority. From the findings and conclusions arrived at as detailed above, I decide to set aside the short assessment bill amounting to Rs. 5,77,790/- issued to the appellant. The respondent is directed to revise the bill for the consumption for the period of 12 months prior to the date of installation of the new meter by taking an average consumption of three months after the meter was replaced. Accordingly the respondent shall raise a bill and issue the revised bill to the consumer within fifteen days. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. The order of CGRF in 83/2018-19 dated 23-11-2018 is set aside. No order on costs.
P/003/2019 M/S Reliance Jio Infocom Ltd. Ernakulam

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The appellant is a telecom service provider and an applicant under the jurisdiction of Electrical Section, Pulamanthole, for a new service connection to the mobile tower constructed on the land leased from the owner of the property. The applicant was denied connection since he failed to submit a No Objection Certificate from the Elamkulam Grama Panchayath. Aggrieved by this, the appellant had approached the CGRF (NR) by filing a petition in OP No. 95/2018-19 and the Forum dismissed the petition by upholding the decision of the respondent, vide order dated 30-11-2018. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, the appellant’s plea to effect electricity connection is rejected and this Authority upheld the decision taken by the CGRF in OP No.95/2018-19 dated 30-11-2018. The appeal is found devoid of any merits and hence dismissed. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/089/2018 Smt. Shanima Ishak, Kollam

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The appellant is the Managing partner of the M.G. Roller Flour Mill, an SSI Unit conducting flour making unit. The appellant is an HT consumer under Electrical Section, Thevalakara bearing customer No. LCN 16/7603 under HT 1(A) Industrial tariff with registered contract demand of 175 kVA. The inspecting authorities of TMR Thirumala conducted a field inspection in the Appellant's premises on 02.08.2017 and found that the PT Secondary RY and BY Voltages are low and hence the PT unit was suspected to be faulty. The Deputy Chief Engineer Electrical Circle Kollam has directed the Appellant to enhance the contract demand and to replace the PT unit with new PT of accuracy class 0.2 and to change CT with ratio 10/5 A to 15/5 A with accuracy Class 0.2S. The respondent has imposed penalty as 50% extra over the prevailing rate applicable both demand and energy for two months during which the complainant failed to replace the faulty metering component, and one month thereafter. The appellant has challenged the bill and filed an appeal before Consumer Grievance Redressal Forum Vydhyuthi Bhavanam, Kottarakkara as O.P. No. 94/2018. The CGRF, Kottarakkara, dismissed the petition vide order No.94/2018 dated 05-11-2018. Aggrieved by the order of the CGRF, the appellant has submitted this appeal petition before this Forum. From the analysis done above and the conclusions arrived at, I take the following decision. As the appellant produced the newly procured CT and PT units before the KSEBL within the prescribed time limit, there is no need to impose 50% extra as penalty. As such the 50% extra imposed for three months over the prevailing rate applicable both demand and energy charge is quashed. The respondent has also failed to take proper action as specified in the Kerala Electricity Supply Code, 2014, Regulations 174 and 175, by which it was required to issue notice detailing the time limit etc for replacement and a proper service of the notice. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Kottarakkara in Petition No. OP/94/2018 dated 05-11-2018 is set aside. No order on Costs.
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