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Category: Orders
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Order by: Default | Name | Date | Hits | [Ascending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/081/2018 - Dr. Shaheen C., Malappuram

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The appellant approached the respondent for shifting an electric pole situated in his property. Since no action was taken in the matter, the appellant approached the CGRF with the request for shifting the pole from his property to the PWD area, which was disposed of by order dated 23-08-2018 as “(1) The respondent shall shift the electric pole situated in the property of the petitioner to the proposed location under deposit work within the stipulated time. (2) The respondent shall consider the request of the petitioner to shift the pole within his property, subject to the feasibility, so as to reduce the expenditure”. Hence this appeal is against the order dated 23-08-2018 of CGRF, Kozhikode, in the OP 46/2018-19, filed before it. From the analysis done above and the conclusions arrived at, I take the following decision. In view of the factual position I don’t find any reason to interfere with the findings and decision taken by the CGRF, Kozhikode in this case and hence the order of CGRF OP No. 46/2018-19 dated 23-08-2018 is upheld. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/082/2018 - Sri. Joseph A.G,. Ernakulam

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The appellant has filed an appeal petition in P/082/2018, being aggrieved at the inaction of KSEBL, Electrical Section, Palarivattom to shift the electric posts situated in the pathway of the building owned by the appellant to the nearby compound wall. The appellant finds difficulty to free assess of vehicular traffic to his property. Though the appellant had approached the KSEBL for shifting the posts, they had prepared an estimate and remitted the required amounts on 15-03-2017. The appellant has filed petition before the CGRF, Ernakulam vide Petition No. OP No. 16/2018-19 and the CGRF has disposed it by order dated 29-09-2018 as follows: "(1) If the petitioner desires to shift the electric post and line for increasing the front area of the shop and house to feasible route proposed by the respondent, the willingness shall be submitted to the Assistant Engineer office on or before 8-10-2018. (2) 1f the petitioner is not willing to accept the feasible proposal proposed by the respondent, the respondent shall take up the matter with Honourable District Magistrate, Ernakulam as per the provisions of Section 67 and Section 68 of the Act 2003 for solving the issue within one week from the date of receipt of this order". Still aggrieved by the said order, the Appellant has filed the Appeal Petition before this Authority. From the analysis done above and the conclusions arrived at, I take the following decision. In view of the factual position I don’t find any reason to interfere with the findings and decision taken by the CGRF, Ernakulam in this case and hence the order of CGRF No. CGRF–CR/Comp.16/2018-19 dated 29-09-2018 is upheld. The respondent shall take a suitable decision regarding the amount collected from the appellant after obtaining an order from the District Magistrate on this issue. The appeal is found devoid of any merits and hence dismissed. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/083/2018 - Sri. Rajan Menon P., Thrissur

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The appellant is a domestic consumer with consumer number 1156041037571 under Electrical Section North Paravur, Ernakulam. He is aggrieved by the exorbitant electricity bill amounting to Rs. 18447/- issued to him on 07-06-2018. The appellant approached the Assistant Engineer with a complaint over the working of the meter and the impugned bill, who then installed a check meter in the premises from 12-06-2018 to 19-06-2018. However, no variation or discrepancies were noticed in the existing meter, as the recordings in both meters matched very closely. Being aggrieved, he filed petition before the CGRF, Ernakulam and still not satisfied by its decision in order no. OP 25/2018-19 dated 29-09-2018, the appellant has filed the appeal petition before this Authority. In view of the above discussions, there is no justification for issuing such a huge bill to the appellant even without analyzing or finding out the exact reason for the excess consumption. Hence the disputed bill is hereby quashed. The respondent is directed to issue revised bill based on average consumption of three bi months for the period preceding the date of the bill challenged before this Authority. The order of CGRF is set aside. Having concluded and decided as above, it is ordered accordingly. The appeal petition is allowed. No order as to costs.
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