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Orders of Kerala Electricity Ombudsman  in pdf format
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Light consumption of the consumer was not billed by mistake, assuming that the light meter was connected as a sub meter to the power meter. Also a short assessment bill for the fault occurred to one phase of the power meter–– P/238/11 – K.V. Sambasivan, P

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The audit officer of KSEB detected that the light meter was connected as an additional meter to the power meter, so that, the light consumption was not recorded in the power meter. The result was light consumption was not billed for a certain period. The 2nd point is that one phase of the CT power meter was faulty and was not considered while billing. KSEB has issued a short assessment bill to recover the revenue loss. The consumer objects the bill arguing it was exorbitant and the amount demanded is barred by the question of limitation.
Reassessment and issuance of short assessment bill for the meter faulty period – P/249/11 – K.M. Chakkappan, Perumbavoor.

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Based on an audit report, the consumer was served with a short assessment bill for the meter faulty period for the reason of non-assessment of the consumer during the faulty period. The consumer challenges the faultiness of the meter and also argues that the amount demanded is barred by the law of limitation. It is held that the decision of the CGRF in this matter stands good and disposed of accordingly.
Change of Contract demand and billing under TOD tariff – P/226/2011 – M/s Saj Flight Services (P) Ltd., Thiruvanathapuram.

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The appellant had applied for reduction of contract demand which was not considered by the KSEB. The consumer approached the CGRF and the Forum reduced the contract demand. The appellant wants refund of the fixed charge amount collected fro him. Also he wants refund of excess amount paid by him during the meter faulty period. Petition allowed.

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