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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P-097-2022-Smt. Beenakumari, Alappuzha-Order 14-02-23

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1) Uphold the decision of CGRF-CR. 2) Officials of the Licensee has to verify the possibility of arranging temporarily tying the service wire, so as to construct the dwelling house of the appellant.
P-001-2023- Smt. Ciji Jiji, Mannarkkad, Palakkad-Order 17-02-23

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The appellant availed connection on 24-04-2019 with the connected load is 98.437 kW and the contract demand is 80 kVA under the tariff LT 7C. The connection was disconnected on 15-04-2021 due to the default in payment and the notice is served for dismantling. The consumer approached to the Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode and CGRF (NR) issued order dated 02-12-2022, stating that the respondent can realize the outstanding from the petitioner including the fixed charges after disconnection up to 180 days from the date of disconnection and also respondent is directed to give instalments for the arrear payments as per the request of the appellant. The appellant filed appeal petition before this Authority and following decision is taken: 1. The appellant is liable to pay the arrear outstanding including the fixed charge after disconnection up to 180 days from the date of disconnection. 2. The Licensee shall give instalment facility at least 12 monthly instalments for paying the outstanding amount. 3. The request of the appellant for utilizing the existing transformer for the future connection to the new theatre may please be considered favourably by the Licensee. 4. The Licensee shall not charge surcharge during the lockdown and the period of which concession is offered.
P-003-2023-Smt. Ushakumari, Kollam-Order 27-02-23

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The new erected posts are to be shifted or height of the posts are to be increased without destructing the vehicle movements by meeting the expenses by the Licensee.
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KERALA ELECTRICITY OMBUDSMAN
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