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Category: Orders
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Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P-026-2022- Smt. Shahida N. Neeliyatt, Malappuram-Order 11-08-2022

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Appellant demanded to shift the line over the road, avoiding crossing of her property and approached Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode vide OP No.45/2021-22. Aggrieved by the order of the Forum, the appellant filed the appeal petition to the Authority and decision is taken as follows: The matter is pending for the decision of ADM and the respondent agreed that the decision of ADM will be implemented. On getting the decision of ADM, Malappuram, the same is to be implemented by the Licensee.
P-027-2022- Sri. Sijurajan, Kozhikode-Order 11-08-2022

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The respondent approached the appellant to convert the temporary stay to permanent, the appellant not permitted them to do so. The temporary stay wire tied to the trees without any consent of the appellant. The CGRF(N) vide order dated 15-02-2022 states that the Forum cannot interfere over a case which is pending before the ADM for property crossing and case is dismissed. Vide order dated 04-04-2022, the ADM, Malappuram ordered to permit KSEBL to install permanent stay wire inside the property of the appellant. Aggrieved by the decision of CGRF(N), the appellant filed the appeal petition to this Authority and decision is taken as follows: (1) ADM, Kozhikode has issued the order as per Section 16 (1) of Indian Telegraph Act 1885 and hence, this Authority cannot interfere. (2) As an alternate technical option, if the appellant construct a compound wall in concrete strong enough, the respondent may tie the stay wire in the hook provided in the concrete compound wall.
P-028-2022- Sri. Moosa. C.V., Kannur-Order 12-08-2022

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The metering equipment at the premises was covered with vegetation. Earth leakage happened due to the vegetation. The leakage was at the appellant’s side of the installation. Sub Engineer visited the site and inspected the premises and found that the meter is showing high reading though there is no consumption in the construction site. On further testing, it is found that this is due to the earth leakage due to the growth of vegetation. This has been informed to the consumer and the cutout fuse was removed and thus, electricity is disconnected. The bill amount usually came less than Rs.300/-. The respondent issued a bill of Rs.30,000/- and given 5 installments to clear the payment. CGRF had issued order stating that the consumer is liable to pay the amount. Aggrieved by the order of the CGRF(N), the appellant field the appeal petition to the Authority and decision is taken as follows: (1) The appellant is liable to pay the amount as per the consumption. (2) The Licensee shall grant 15 numbers of monthly instalments without interest. (3) CGRF, Northern Region order in OP No.38/2021-22 dated 15-02-2022 is modified accordingly.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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