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Category: Orders
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Order by: Default | Name | Date | Hits | [Ascending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P-012-2022-Sri. K.S. Sunilan, Thrissur-Order 25-04-2022

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The appellant received the regular bimonthly electricity bill on 17-12-2020 for an amount of Rs.1,00,421/-, which is exorbitant as per appellant. The appellant approached the CGRF, Central Region and the Forum disposed of the petition with the following decisions: (1) Impugned bill may be revised by taking into account of the average cumulative electricity billed. (2) The higher officers of the Licensee may initiate necessary action against the erring employees for ignoring to take the meter reading and violating Regulation III. Aggrieved by the decision of the Forum, the appellant filed the appeal petition. It is decided to quash the electricity bill for the bi-month amounting to Rs.1,00,421/-. Also, the respondent shall not issue another bill for the remaining consumption to the appellant. The respondent is directed to revise the bimonthly bill for tariff minimum amount as usual within 7 days from the date of receipt of the order. The Appeal Petition filed by the appellant is disposed of as such. The order of CGRF, Central Region in OP No. P087/2020-21 dated 17-04-2021 is set aside.
P-010-2022-Sri. Nandakumar. P.S., EKM-Order 29-04-2022

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The Ant-Power Theft Squad (APTS) of the KSEB Ltd. conducted an inspection in the premises of the appellant on 14-02-2019 and found that, the ‘R’ phase of the energy meter was not recording energy consumption, which led to the non-recording of actual consumption in the premises. The inspection team found that the Current Transformer (CT) connected to the ‘R’ phase of the energy meter was defective. The percentage of the unrecorded portion of energy was computed by the inspection team with their testing instruments and issued a short assessment bill amounting to Rs.17,03,371/- for a period of 24 months prior to the date of inspection. The appellant submitted an application to the Assistant Engineer for reviewing the short assessment bill and the Officer revised the bill to Rs.8,60,423/- limiting the period for 12 months prior to the inspection. Again, the appellant approached the respondent for reconsidering the subject matter, but the respondent revised the bill for Rs.17,03,371/- as issued in the first time. The appellant filed a petition before CGRF, Central Region and the Forum in its order dated 18-12-2021 limited the period of short assessment for 12 months. The appellant filed the appeal petition before the Authority. It is decided to quash the short assessment bill issued to the appellant. The respondent is directed to revise the short assessment taking 33.33% of the actual consumption to be recorded, if the metering system is perfect, instead of 38% taken by the respondent. Also, the period of assessment is limited to 12 months prior to the date of inspection instead of 24 months. The respondent shall issue the revised bill within 15 days from the date of order. The appeal petition is disposed of as such. The order of Consumer Grievance Redressal Forum, Central Region in OP No. 34/2021-22 dated 18-12-2021 is modified to this extent.
P-011-2022- Sri. Biju Joseph, EKM-Order 29-04-2022

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The appellant wants to enhance the connected load to 420.34 kW without changing the Contract Demand 180 kVA. Based on the application of the appellant for enhancing the connected load to 420.34 kW without changing the Contract Demand 180 kVA, inspections were conducted by various levels of Officers of the Licensee and could not find a mutually agreed decision in connected load and lighting load in the premises. The appellant wants to fix light load as 6.013 kW, whereas the respondent’s calculation is 35.579 kW / 29.449 / 19.647 kW. Also, the appellant wants to execute the supplementary agreement with revised connected load without further sanction from the Electrical Inspectorate, whereas the respondent insist for sanction from Electrical Inspectorate for the revised connected load. As such, the appellant filed petition in CGRF, Central Region, and the Forum in its order dismissed the petition, ordering to execute the supplementary agreement with revised connected load within 15 days from the date of receipt of order. Not satisfied with the decision of the Forum, the appellant again filed a petition (Review) and the Firm in its order advised the appellant to execute the supplementary agreement and regularize the load with the connected load and light load declared by the appellant and dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. The respondent is directed to accept the scheme sanction of Electrical Inspectorate produced by the appellant and take the “lighting load” as 6.134 kW furnished by the respondent in their statement of lighting load. The respondent shall take further action immediately to execute supplementary agreement with the appellant accordingly. The order of CGRF, Central Region, Ernakulam in OP No.12/2021-’22 dated 13-08-2021 and Review Petition No. 043/2021-22 dated 07-01-2022 are set aside.
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