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Category: Orders
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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P/046/2023-Smt. Mallika Subramannian

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The appellant is a consumer of the licensee (KSEBL) under the Mulanthuruthi Section. The licensee has initiated the Soura phase 1 project for promoting the roof top solar panels in the roof tops of the consumer. The appellant has availed this facility and KSEBL installed 10kw solar panels on her roof top. There are three models proposed out of which in model 1 & II the capital cost in met by KSEB. For the Model III the capital cost is to be met by the consumer. In Model I, 10% of the energy produced will be for the consumer and the same will be adjusted in the bill. In Model II, the consumer will be billed on a reduced rate. The appellant opted model II and KSEB wrongly billed to her considering 25% of the production to the consumer. Later, the consumer requested to change into the Model I. Then the officials of the licensee found out that they have billed wrongly to the consumer and a short assessment bill was raised. The consumer disputed the short assessment bill and filed case to the CGRF Central zone. CGRF issued order dated 14/08/2023 stating that the appellant is liable to pay the short assessment bill. Aggrieved by the above decision, this appeal petition is filed to the Electricity Ombudsman.
P/044/2023- Sri. Salim M.M.,MES M.K. Mackar Pillay College for Advanced Studies

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The appellant Shri. Salim D.M. is the Scretary of MES, which is running an educational institution at Edathala Ernakulam in the name M.K. Mackar Pillay College for Advanced Studies. This is a self financial institution and is consumer to the licensee (KSEBL) under the tariff LT VI F. The consumer was billing under wrong tariff LT VI A for a period from 09/2009 to 07/2017. During this period the Kerala State Electricity Regulatory Commission has changed the tariff of self financing institution three times.The wrong tariff application was detected by the Regional Audit office during the audit conducted on 28/10/2022 and accordingly the short assessment bill issued to the consumer on 01/03/2023 for an amount of Rs. 4,41,060/-. The appellant has challenged the bill before the CGRF Central Zone and CGRF issued the order on completing the proceedings dated 04/08/2023. Aggrieved by the decision of CGRF, this appeal petition is filed to this authority.
P/042/2023- Shri. Muhammed Sheriff

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The appellant availed an electric connection from the licensee (KSEBL) with consumer no. 11567220229617 from the Ollur, Electrical Section under the tariff LT VI A. The connection availed was for an Industrial Establishment with connected load of 83Kw. The meter provided is the CT connected meter with current ratio 150/5 and hence the multiplication factor 30. APTS inspection was conducted on 24/05/2018 and it was found that voltage in one phase of energy meter was missing. A standard reference meter was connected and found that the meter record only 67.56% of the actual reading. When the data was downloaded from the meter it shows that the voltage was missing for 34 times since 7/2017. A site mahazar was prepared in presence of the manager of the appellant and a copy was handed over to them. Accordingly, a short assessment was issued for Rs. 52,500/- on 11/06/2018 for the missing 1/3rd of the consumption for the period of three months from 02/2018 to 04/2018. During the audit of RAO, opined that the short assessment is to be charged for the entire period and an additional bill for Rs. 1,61,556/- was issued on 20/02/2020. Then the appellant submitted the complaint to the Vydhyuthi Adalath, then the amount was revised to Rs. 1,32,127/-. The appellant filed petition to the CGRF (CR), Ernakulam and CGRF issued order dated 18/08/2023. Aggrieved with the order of CGRF, this appeal petition was filed to this authority.

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