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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1297
Orders of Kerala Electricity Ombudsman  in pdf format
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P/074/2017 Sri. D. Prabhakaran Pillai, Thiruvananthapuram.

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The appellant is a domestic consumer having consumer number 11779 under Electrical Section, Vattiyoorkavu, Thiruvananthapuram. An electric line was drawn through his property which was effected to give service connection to his neighbour during the month of May 2016, without the consent of appellant. The appellant had submitted an application in Section office for shifting the electric line from his property. An estimate was prepared for shifting the line, but the appellant is not willing to bear the expenditure. Being aggrieved, he filed petition before the CGRF, Kottarakkara in OP No. 305/2016 and not satisfied by its decision dated 14-03-2017 directing the appellant to remit the required shifting charge, the appellant has filed the appeal petition. From the analysis done and conclusions arrived at, I take the following decision. In view of the above legal and factual position the respondent shall prepare a revised estimate for labour charges for shifting the service wire to the route proposed and the appellant shall remit the amount on receiving the demand notice. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to the extent it is ordered.
P/071/2017 Sri. P.V. Vasu, Kottayam

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The appellant is a domestic consumer under Electrical Section, Aymanam, Kottayam. An electric line was drawn through his property which was effected to give service connection to his neighbour Sri. P.K. Narayanan, consumer number 2133. The appellant had submitted an application in Section office for shifting the electric post and line from his property. An estimate was prepared for shifting the line, but the appellant is not willing to bear the expenditure. Being aggrieved, he filed petition before the CGRF, Kottarakkara in OP No. 359/2017 and not satisfied by its decision dated 31-05-2017 directing the appellant to remit the required shifting charge, the appellant has filed the appeal petition. From the analysis done and conclusions arrived at, I take the following decision. In view of the above legal and factual position the respondent is directed to prepare a revised estimate for labour charges for shifting the service wire to the route proposed and the appellant shall remit the amount on receiving the demand notice. In the case of any difficulty to implement the above proposal, the respondent shall consider the shifting of W/P wire within the property of the appellant as suggested by him, by issuing notices to the concerned parties and by realizing labour charges from the appellant. This shall be done within a period of thirty days from the date of receipt of this order. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to the extent it is ordered.
P/065/2017 Sri. Joseph Thomas, Kottayam

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The appellant, Sri Joseph Thomas, is a consumer having a domestic service connection with consumer number 7113 under the jurisdiction of Electrical Section, Kollapally. The appellant had complained many times before the KSEB authorities regarding supply fluctuation in his house. Due to the frequent power variation caused heavy loss and damage to the equipments. The appellant had submitted a written complaint to the Assistant Engineer on 27-04-2016. Since the grievance of the appellant was not redressed, he further submitted complaints to Executive Engineer and Deputy Chief Engineer and thereafter the problem settled on 03-09-2016. Due to the damage of household equipments, the appellant claimed loss amounting to Rs. 35,000/-. He approached the CGRF, Kottarakkara requesting compensation for an amount of Rs. 35,000/- and for taking disciplinary action against the concerned officers for the lapses. The Forum disposed of the petition vide order No. 340/2017 dated 27-05-2017 directing the respondent to pay three days compensation at the rate of Rs. 25/- per day to the petitioner. Not satisfied with the decision taken by the CGRF, the appellant has approached this Authority with this appeal petition. With regard to the matter of compensation, the appellant is free to approach the licensee, as per regulations Kerala State Electricity Regulatory Commission (Standards of Performance of Distribution Licensees) Regulations 2015, if he desires so. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer stands disposed of as such. No order on costs.
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