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Orders of Kerala Electricity Ombudsman  in pdf format
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P/010/2020 Smt. Bindu K.V. Ernakulam

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The appellant, Smt. Bindu K.V. is a three phase domestic consumer with consumer No. 1558 under Electrical Section, Vadakkekkara, Ernakulam who is aggrieved by the an additional electricity bill issued to her for an amount of Rs. 24419/- for the period from 04/2016 to 04/2019 due to recording meter reading mistakenly. The connected load in the premises is 5001 watts effected from 01-04-1957. Being aggrieved, the appellant filed a petition regarding the impugned bill before the CGRF, Ernakulam and the Forum disposed of the petition vide order no. OP 58/2019-20 dated 31-12-2019 with a decision that the petition is dismissed due to lack of merits. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 06-02-2020. From the findings and conclusions arrived at as detailed above, I decide to set aside the arrear electricity bill amounting to Rs. 24419/- issued to the appellant. The respondent is directed to revise the bimonthly bill for the consumption period from 18-02-2019 to 24-04-2019 by taking the average of three succeeding bi-month’s consumption in the meter, i.e., 271 units. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Ernakulam in Petition No. OP 58/2019-20 dated 31-12-2019 is set aside. No order on costs.
REVIEW PETITION No. RP 01/2020 in APPEAL PETITION No. P/003/2020 The Assistant Executive Engineer, Velloorkunnam,

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The review petitioner, the Assistant Executive Engineer, KSE Board Ltd, Electrical Sub Division, Velloorkunnam had filed a review petition against the orders issued by this Authority in appeal petition No. P/003/2020 dated 18-03-2020. The review petition was time barred by limitation and the review petitioner had requested to condone the delay due to ‘lock down’ declared by Central and State governments from 23-03-2020 onwards. Considering the request of the review petition, he has been given an opportunity to hear his arguments. The arguments now raised cannot be considered for a review, as it was considered, decided and order issued accordingly. In the analysis in the order it was stated that in the revised tariff for all categories with effect from 08-07-2019 issued by KSERC vide order dated 08-07-2019, old age homes which charge inmates for boarding and lodging comes under LT VI (B) category and this is a new category included in the tariff revision order. It is clearly stated in the Annexure II of the tariff revision order that this category was not included any tariff category prior to 08-07-2019 and also not shown under LT VI ( C ) category, as claimed by the review petitioner. Hence a clear clarification to assign the correct tariff is required in this matter and the review petitioner is free to issue the additional bill accordingly. In this background, this Authority didn’t find any reason to intervene the order already issued. In view of the above discussions, I hold that review petition is not maintainable and hence rejected.
P/011/2020 Sri. M.B. Priyakumar Ernakulam

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The appellant is a consumer having a three-phase service connection bearing consumer no: 1157327001790 with registered connected load of 3000 watts under LT 5A tariff (Agriculture tariff) under Electrical Section, Vennala. The payment of the connection is being paid by the Krishi Bhavan and an amount of Rs.958/- was pending against the consumer number 1790 of the appellant for the period from 09/2017 to 09/2018. Disconnection notice was served on 27/10/2018. The appellant was aggrieved by the disconnection done on 05/12/2018, approached the CGRF, Ernakulam by filing a petition in OP No. 57/2019-20 for reconnection. The Forum disposed of the case in favour of KSEBL and dismissed the petition due to lack of merit, vide order dated 31-12-2019. Against the decision, the appellant has submitted this appeal petition before this Authority on 11-02-2020. From the analysis done above and the conclusions arrived at, this Authority takes the following decisions. The respondent shall give reconnection to the appellant on remittance of Rs.1548/- by the appellant and also take follow up action to realise the arrear amount from the Krishibhavan. On receiving the arrear amount from Krishibhavan, Rs.1,548/- shall be refunded to the appellant. Since the benefit of free electricity supply is granted under the special scheme for agriculture by the state government and on the basis of application submitted by the appellant, he shall also approach the Krishibhavan for settling the arrears by them and for regular remittance of the bill amount in future. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to this extent. The order of CGRF, Ernakulam in Petition No. OP/057/2019-20 dated 31-12-2019 is set aside. No order on costs.

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