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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-040-2021-Sri. Padmajan. T. and 10 others- Order 29-10-2021

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The apartment having 44 number residential units under LT 1A tariff category and the sanctioned connected load is 14500 watts. The service connection was effected on 14-12-2012 and billing was being done without any complaint or disputes till 12-11-2020. The appellant was given an electricity bill by the respondent on 24-12-2020 for Rs.8,08,870/- stating the regular bills were given without using Multiplication Factor (MF) “20” for the period from 14-12-2012 to 04-11-2020. The appellant approached the officials of the Licensee, KSEB Ltd. and further before CGRF, Central Region and the Forum in its order dismissed the petition. The appellant filed this Appeal Petition before this Authority. From the conclusion arrived, it is decided to quash the short assessment bill for Rs.8,08,870/- issued to the appellant. The respondent shall issue a revised bill to the appellant for a period of 24 months prior to the detection of wrong Multiplication Factor for arriving at the actual energy consumption within 30 days from the date of this order. The appellant shall be given 12 instalments for the revised bill amount without interest. Also, no surcharge or interest shall be collected from the appellant for the petition pending period before the CGRF, Central Region and the appeal petition pending period before this Authority. The order of CGRF in OP No. 96/2020-21 dated 24-4-2021 is set aside.
P-039-2021- Smt. K.K. Rajalakshmi, Kollam - Order 21-10-2021

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The appellant filed the Appeal Petition requesting for orders to shift a portion of 11 kV electric line passing through the appellant’s property without remitting any cost for the shifting of the line situated in the electricity distribution area of Electrical Sub Division, Taliparamba in Kannur District. The present address of the appellant is Marottinmoodu, Kongal, Paravoor in Kollam District. The appellant filed a petition in CGRF, Southern Region, Kottarakkara vide OP No. 16/2021 for the above mentioned purpose. As per appellant’s version, the length of 11 kV line to be shifted is 24 metres and only one number electric pole needs to be used. The CGRF, Southern Region analyzed the “Background” of the case in detail and issued order on 31-05-2021 with an observation that the Forum has no jurisdiction to consider the subject matter since the location where the electric line to be shifted is in Kannur District and the Forum has only jurisdiction in the Southern Region of the Licensee. The appellant filed the Appeal Petition against the order of CGRF. Hon’ble High Court of Kerala in the judgement dated 06-02-2019, directed the Licensee, KSEB Ltd. to carry out the shifting of electric line by collecting labour charges from the appellant. The respondent stated that the shifting work can be arranged by collecting the labour charge required for the work from the appellant and other two nearby property owners. As such the respondent is directed to issue a separate demand of labour charge to each applicant including the appellant within 15 days from the date of order and carry out the work within 30 days after the remittance of the labour charge. After completion of the work, the respondent shall evaluate the work on actual labour charge prepared based on the approved rate and refund the excess amount, if any, to the applicants and realize additional amount, if any, from the applicants within two months from the date of completion of the line shifting work. The Appeal Petition P-039/2021 filed by the appellant is disposed of with the above decision.
P-037-2021- Smt. Saritha C Nair, Alappuzha- Order 21-10-2021

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The electric connection was effected on 26-10-2006 for construction purpose with connected load of 5846 watts. The tariff was changed from LT VIF to LT VIIA on 19-01-2018, after the construction works over and functioning as a pharmaceutical premises. The appellant installed solar panels having a capacity of 5 kW on the roof of the building. The complaint pertains to the additional electricity bill for Rs.7,92,331/- issued by the respondent, stating that the CT connection provided to the energy meter was wrong. The wrong connection led to the interchanging of import energy and export energy in the premises. After approaching the officials of the Licensee for the reconsideration of the additional bill, the appellant filed a petition in CGRF, Central Region and the Forum in its order dismissed the petition due to lack of merits. The appellant filed this Appeal Petition before this Authority. The appeal petition filed by the appellant is dismissed. The order of CGRF Central Region, Ernakulam vide OP No: 84/2020-21 dated 24-04-2021 is upheld.
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