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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-067-2021-Sri. Thomas Thomas, Alappuzha-Order 10-01-2022

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An electric pole carrying a Low Tension (LT) 4 wire overhead line got damaged following the falling of a line branch from the property of the appellant. The appellant remitted Rs.4,433/- towards material cost and Rs.4,500/- towards the labour charge paid to the contractor who carried out the works. The appellant approached the Licensee for the refund of the amount, but no action was taken and hence, filed a petition before CGRF, Central Region and the Forum rejected the request of the appellant. The appellant filed this appeal petition before this Authority. The appellant had to intimate the Licensee about the cutting and removing of branches of the tree for taking safety precautions by the Licensee. At the same time, Licensee had to maintain the Low-Tension line properly and to strengthen the weak points in the distribution network. As such, the respondent shall bear the material cost and the appellant shall bear the labour charge. The respondent is directed to refund the material cost remitted by the appellant within 30 days from the date of order. The order of CGRF, Central Region in OP No.15/2021-22 dated 01-09-2021 is set aside. The appeal petition filed by the appellant is allowed to this extent.
P-065-2021-Sri. Jaimon Thomas, Kottayam-Order 10-01-2022

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The appellant received the usual bimonthly electricity bill on 26-06-2020 amounting to Rs.3,327/- for an energy consumption of 741 units. The appellant requested for a revision of the bill amount for an average consumption of 120 units. Since no action was taken by the Assistant Engineer on the subject, the appellant filed a petition before CGRF, Southern Region, but the Forum rejected the petition with an instalment facility. The appellant filed this Appeal Petition before this Authority. The appeal petition filed by the appellant stands dismissed. The order of CGRF, Southern Region dated 07-09-2021 in OP No.41/2021 is upheld. The respondent shall not realize any interest on surcharge for the balance bill amount to be remitted by the appellant in the period of petition pending before CGRF, Southern Region and the appeal petition before this Authority.
P-064-2021-Sri. Sri. Sachin. S., Punalur-Order 10-01-2022

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The APTS of KSEBL conducted inspection in the premises of the appellant and detected that the Multiplication Factor (M.F.) used for arriving at the actual consumption was ‘20’ instead of ‘40’. In order to compensate the revenue loss sustained to the Licensees, a short assessment bill amounting to Rs.4,40,272/- was issued to the appellant and the appellant remitted Rs.30,000/-. The appellant approached CGRF, Southern Region, with a petition for the exemption from remitting the balance amount and of the amount already remitted and the Forum issued order as follows: (1) The respondent is directed to revise the short assessment bill of Rs.4,40,272/- dated 06-01-2021 by limiting a period of twenty-four months and to allow 12 monthly instalments to the petitioner without interest for the remittance of the amount, if the petitioner desires. (2) The respondent is also directed to arrange proper inspection in the premises of all the consumers having meters connected with CT/PT units and ensure the correctness of the multiplication factor, CT connection etc. The appellant filed this instant appeal petition before this Authority. A writ petition is filed by the respondent for KSEB Ltd. before the Hon’ble High Court of Kerala vide WP (C) No.26255 of 2021 against the order dated 02-09-2021 issued by Consumer Grievance Redressal Forum, Southern Region in OP No. 38/2021 and hence, the request of the appellant for the exemption from remitting the short-assessment bill is subject to the judgement of the Hon’ble High Court of Kerala in the said writ petition. The appeal petition filed by the appellant is disposed of accordingly.
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