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Category: Orders
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Orders of Kerala Electricity Ombudsman  in pdf format
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P-019-2022-Smt. Saly George & SBI, Idukki-Order 20-06-2022

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The first appellant rented out this building to second appellant for the functioning of SBI, Muvattupuzha branch as per the rental agreement. The energy meter installed in the premises with CT of ratio 100/5 and hence, the Multiplication Factor is 20. On 28-10-2021, the Ant-Power Theft Squad (APTS) along with Sub Engineer, Electrical Section, Thodupuzha No. II has conducted an inspection in the premises and found that ‘R’ phase and ‘B’ phase voltage connected leads were wrongly connected to the meter terminals. APTS checked the accuracy of the meter by a calibrated standard testing kit and found that the energy consumption was 31.51% less than the actual consumption due to the interchanged voltage terminal connections. A site mahazar was prepared in presence of the appellant (2), who was witnessed the inspection procedure. Licensee has prepared a short assessment bill for Rs.6,65,794/- for a period from the date of connection 04-07-2013 without any interest and issued to the appellant. The appellant approached CGRF, Central Region, Ernakulam, disputing the short assessment bill. The Forum ordered that the appellants are bound to pay the short assessment bill issued by the Licensee. The appellants filed the appeal petition to this Authority. Following decisions are taken: - (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 12 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The Licensee has to device a proper and rugged system to ensure that this type of mistakes are not happened and also to ensure periodical inspection and testing of meters. (4) The order of CGRF, Central Region in OP No.50/2021-22 dated 24-02-2022 has been modified to this extent.
P-018-2022-Smt. Sreelakshmi, Ernakulamn-Order 17-06-2022

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The sanctioned load for the appellant is 103.75 kW and Contract Demand is 80 kW. On 12-07-2021, the Anti-Power Theft Squad (APTS), Ernakulm unit together with the officials of KSEB Ltd., Electrical Section, Udayamperoor inspected in the premises of the appellant and found that there is an anomaly of reversal of voltage at 2 phases in the CT circuit. In the three CTs one is cast resin type and two are wire wound type. The respondent connected a parallel meter for some time and found that the meter is under reading around 37%. Site mahassar was prepared in the presence of appellant’s representative. Subsequently, a letter claiming Rs.62,63,677/- was given to the appellant towards short assessment charges, stating that the CT connection interchanged in two phases. The appellant filed a petition before CGRF, Central Region, Ernakulam and the Forum in its order dated 18.02.2022 ordered that the petitioner is bound to pay the short assessment bill issued by the Licensee. The respondent shall grant 12 months instalments as requested by the petitioner. Aggrieved by the decision of the Forum, the appellant filed the appeal petition before this Authority. Following decisions are hereby taken: (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 60 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The order of CGRF, Central Region in OP No.46/2021-22 dated 18-02-2022 is modified to this extent. (4) The Licensee has to device a proper and rugged system to ensure that the meters and CTs are connected properly and also ensure that the periodical inspection and testing of meters as specified in the Kerala Electricity Supply Code 2014 is meticulously followed.
P-016-2022-Sri. Sujeesh Kumar.S., Ernakulam-Order 31-05-2022

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Muthalamada (East) Ksheera Vyavasaya Co-operative Society, the appellant is involved in milk reception from farmers, testing, dispatch of milk to milk union, payment and account keeping at Muthalamada Panchayath. The appellant filed petition before this Forum with regard to classification of Tariff. The appellant had approached CGRF in OP No. 141/19-20 and OP No. 21/ 21 - 22 complaining exorbitant bill of Rs.4,15,164/ -, the short assessment bill of anomaly in the tariff assignment and wrong classification. The co-operative society was initially provided with VB agricultural tariff which was subsequently changed to VII A Commercial tariff on the basis of observation noted by the audit wing of the Licensee. The Deputy Chief Engineer (TRAC ) had also clarified that the tariff applicable is LT- VII (A). Accordingly, vide order dated 30.06.2020 and 30. 12.2021, CGRF directed that the appellant is liable to pay the bills and also mentioned that the appellant is to approach KSERC for a final order in the matter as the issue is in connection with fixation of Tariff. a) The appellant is liable to remit the bill as raised by KSEB Ltd. b) The tariff currently applicable is VII A as it is the tariff applicable for milk chilling plants. c) The appellant may approach KSERC as the issue is in connection with fixation of Tariff
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