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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-078-2021- Sri. Sulaiman Mundoli, Kozhikode-Order 17-03-2022

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A weather proof line was drawn through the property of the appellant for providing an electric connection to Sri. Moideenkutty, brother of the appellant and the connection for domestic purpose was effected on 13-01-2009 with consumer number 23143 under Electrical Section, Beypore. There was no objection from the side of the appellant while effecting the said connection. The appellant approached Hon’ble Munsiff Court, Kozhikode, District Vydhuthi Adalath conducted by KSEB Ltd., Human Rights Commission, Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikodeand before this Authority by filing Appeal Petition on 08-12-2021 against the order of CGRF in OP No.124/2020-21 dated 26-03-2021. The Appeal Petition filed by the appellant is rejected and stand disposed of as such.
P-077-2021-Sri. Ravindran Pillai, Kollam-Order 17-03-202

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The appellant filed this Appeal Petition with a request to issue order for the shifting of the distribution transformer erected in front of the appellant’s property for the free entry to the landed property from the road. The transformer was erected in the year 2010 and even after repeated requests, the respondent had not taken any action for the shifting of the transformer. As such the appellant filed a petition vide OP No. 52/2021 before CGRF, Southern Region, Kottarakkara and the Forum in its order dated 28-09-2021 rejected the request of the appellant with an opinion that the petitioner is at liberty to approach the District Magistrate, Kollam. The appellant filed this appeal petition before this Authority. It is directed the respondent to look once again whether there is technical feasibility for shifting or rearranging the transformer station minimizing the inconvenience to the appellant and the respondent shall inform his decision to the appellant within a period of 15 days from the date of this order. If the appellant is not satisfied with the decision of the respondent, the appellant is free to approach the District Magistrate.
P-075-2021-Sri. Suresh Babu, Pathanamthitta-Order 25-02-2022

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The appellant received the electricity bill dated 10-03-2020 for Rs.82,766/- and remitted following the disconnection notice dated 20-10-2020. Later, the appellant received a demand notice for Rs.28,348/- being the surcharge and hence, approached CGRF, seeking electricity bill for actual consumption or for an average consumption. Not satisfied with the order of the Forum, the appellant filed this appeal petition before this Authority. In this case, the appellant has no dispute in the accuracy of the energy meter and hence, is liable to remit the bill amount for the energy consumption recorded in the meter. The respondent made lapses in taking the meter reading of the premises, applying relevant regulations in Kerala Electricity Supply Code 2014. As per appellant, the energy meter was accessible for taking the meter reading. In this case, the respondent had taken meter readings from 08-11-2019 to 08-01-2022 continuously and hence, the argument of the respondent that the meter was inaccessible for taking meter reading is not sustainable. It is decided to reject the appeal petition filed by the appellant. Since the appellant has no dispute in the accuracy of the meter installed in the premises of the appellant, the appellant is liable to remit the electricity bill amount. The order of CGRF, Southern Region, Kottarakkara in OP No:112/2020 dated 17-04-2021 is upheld.
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