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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P-010-2022-Sri. Nandakumar. P.S., EKM-Order 29-04-2022

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The Ant-Power Theft Squad (APTS) of the KSEB Ltd. conducted an inspection in the premises of the appellant on 14-02-2019 and found that, the ‘R’ phase of the energy meter was not recording energy consumption, which led to the non-recording of actual consumption in the premises. The inspection team found that the Current Transformer (CT) connected to the ‘R’ phase of the energy meter was defective. The percentage of the unrecorded portion of energy was computed by the inspection team with their testing instruments and issued a short assessment bill amounting to Rs.17,03,371/- for a period of 24 months prior to the date of inspection. The appellant submitted an application to the Assistant Engineer for reviewing the short assessment bill and the Officer revised the bill to Rs.8,60,423/- limiting the period for 12 months prior to the inspection. Again, the appellant approached the respondent for reconsidering the subject matter, but the respondent revised the bill for Rs.17,03,371/- as issued in the first time. The appellant filed a petition before CGRF, Central Region and the Forum in its order dated 18-12-2021 limited the period of short assessment for 12 months. The appellant filed the appeal petition before the Authority. It is decided to quash the short assessment bill issued to the appellant. The respondent is directed to revise the short assessment taking 33.33% of the actual consumption to be recorded, if the metering system is perfect, instead of 38% taken by the respondent. Also, the period of assessment is limited to 12 months prior to the date of inspection instead of 24 months. The respondent shall issue the revised bill within 15 days from the date of order. The appeal petition is disposed of as such. The order of Consumer Grievance Redressal Forum, Central Region in OP No. 34/2021-22 dated 18-12-2021 is modified to this extent.
P-012-2022-Sri. K.S. Sunilan, Thrissur-Order 25-04-2022

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The appellant received the regular bimonthly electricity bill on 17-12-2020 for an amount of Rs.1,00,421/-, which is exorbitant as per appellant. The appellant approached the CGRF, Central Region and the Forum disposed of the petition with the following decisions: (1) Impugned bill may be revised by taking into account of the average cumulative electricity billed. (2) The higher officers of the Licensee may initiate necessary action against the erring employees for ignoring to take the meter reading and violating Regulation III. Aggrieved by the decision of the Forum, the appellant filed the appeal petition. It is decided to quash the electricity bill for the bi-month amounting to Rs.1,00,421/-. Also, the respondent shall not issue another bill for the remaining consumption to the appellant. The respondent is directed to revise the bimonthly bill for tariff minimum amount as usual within 7 days from the date of receipt of the order. The Appeal Petition filed by the appellant is disposed of as such. The order of CGRF, Central Region in OP No. P087/2020-21 dated 17-04-2021 is set aside.
P-009-2022- Secretary, Palakkad-Order 25-04-2022

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The premises of the appellant is functioning as a Co-operative Milk Society and the tariff allotted is LT VIIA. As per the Gazette Notification dated 28-06-2017, LT VB Agriculture tariff is applicable to facilities for processing of milk including pasteurization and its storage and packaging or for retail sales outlet, if the connected load of such facilities or sales does not exceed 10% of the total connected load. But the appellant argued that the society is eligible for LT VB tariff like similar societies in the State. The appellant filed petition before CGRF, Northern Region, Kozhikode for reassigning LT VB tariff. The Forum registered the petition and issued order as follows: “The tariff category grouping for each type of consumer is finalized by the Hon’ble KSERC. When a consumer/consumer group wants to change their tariff category type, they have to approach the Hon’ble KSERC.” Aggrieved by the decision of the Forum, the appellant filed the appeal petition before this Authority. The respondent is directed to retain the tariff of the appellant under LT V (B) tariff category. The respondent is also directed to refund or adjust in future bills the excess amount collected from the appellant under LT VII (A) tariff category from 23-03-2021, a date of application for tariff change of the appellant to the Assistant Engineer. The appeal petition filed by the appellant is allowed to this extent as ordered and stands disposed of as such. The orders of CGRF, Kozhikode in OP No.18/2021-22 dated 18-01-2022 is set aside.
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