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Orders of Kerala Electricity Ombudsman  in pdf format
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P-017-2022- Sri. Sunil Joseph, Ernakulamn-Order 31-05-2022

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The appellant stated that he had got exorbitant bimonthly bills during December 2018 and March 2019. So parallel meter was installed to check the consumption. The wiring and connected load were checked with the help of an electrician and no abnormality and leakage were detected. The appellant also stated that there is no change of production up keeping and sale of plants are around uniform scale for the last 10 years. The appellant had approached the CGRF in the matter and the forum after considering the matter had issued the Order dated 25.05.2020, wherein it was ordered that the consumer meter shall be tested at a NABL accredited laboratory to check the accuracy of the meter within prescribed time. It was also ordered that the bills shall be recalculated as per the test report of the meter. The meter was tested and proved not to conforming to required standards. Accordingly, the bills were revised and the meter was replaced. Subsequently, the appellant further approached KSEB Ltd alleging exorbitant consumption and requested to test the accuracy of the meter again. Accordingly, a parallel meter was installed in the premise and was found that the consumptions recorded by both meters are same. Since the appellant was further insisting on testing of the said energy meter, the same was taken for testing. The meter was tested at Meter Testing Laboratory and found that the same was conforming to standards. The appellant again approached the CGRF, and the Forum in the Order dated 03.03.2022 directed that the appellant is bound to pay the bill issued by KSEB Ltd. The appellant has approached the State Electricity Ombudsman for conducting proper enquiry in the matter. a. The appellant is running a Nursery engaging Horticulture Farming and there is no sales in the premises of the appellant. b. There are people/staff staying in the building where the supply point is existing. c. The respondent KSEB Ltd has complied with the orders of the Consumer Grievance Redressal Forum. d. The Meters have been tested in NABL accredited laboratory of KSEB Ltd as requested by the appellant and the meters are conforming to the required standards. e. The consumption is very low during rainy season and gradually increases and attains maximum during summer, which conforms to the usage of pumps for watering the plants in nursery. It is decided that the appellant is liable to pay the charges as the bills issued are for the energy consumed. The appellant may approach KSEB Ltd. for availing instalment system for paying the pending bills. The appellant may also approach KSEB Ltd. with all relevant documents for applying for change in tariff category based on the purpose.
P-014-2022- Principal, Aircond Computers, Kozhikode-Order 31-05-2022

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As per the guidelines in the circular No. LAI/5243/2009/2005 dated 29/02/2020 issued by Kerala State Electricity Board Ltd. to recover the arrears of current charge being the difference of tariff applicable to SFEI and the bill amount paid by the self-financial educational institutions under different tariff (tariff applicable for government/aided educational institutions) with interest, Electrical Section, Vatakara North issued a tariff revision arrear bill for Rs.1,16,531/-(Rs.41,280/- being the principal and Rs.75,251/- surcharge ) which the appellant is bound to remit as per the notification issued by Kerala State Electricity Regulatory Commission in respect of the tariff of Self Financial Educational Institutions. The hearing of the case was scheduled on 26-05-2022, but the appellant vide letter dated 18-05-2022 expressed his willingness to remit the arrear under One Time Settlement scheme and also submitted a letter, requesting to withdraw that complaint. By considering the willingness of the appellant, Deputy Chief Engineer Electrical Circle, Vadakara accorded sanction to remit the arrear in 6 equal instalments with a surcharge portion at a reduced rate of interest of 4% as intimated by the respondent vide their letter dated 25-05-2022. With the request of both the appellant and the respondent to dispose the complaint submitted by the appellant, the Appeal Petition No. P-014/2022 filed by the appellant is disposed of as withdrawn.
P-011-2022- Sri. Biju Joseph, EKM-Order 29-04-2022

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The appellant wants to enhance the connected load to 420.34 kW without changing the Contract Demand 180 kVA. Based on the application of the appellant for enhancing the connected load to 420.34 kW without changing the Contract Demand 180 kVA, inspections were conducted by various levels of Officers of the Licensee and could not find a mutually agreed decision in connected load and lighting load in the premises. The appellant wants to fix light load as 6.013 kW, whereas the respondent’s calculation is 35.579 kW / 29.449 / 19.647 kW. Also, the appellant wants to execute the supplementary agreement with revised connected load without further sanction from the Electrical Inspectorate, whereas the respondent insist for sanction from Electrical Inspectorate for the revised connected load. As such, the appellant filed petition in CGRF, Central Region, and the Forum in its order dismissed the petition, ordering to execute the supplementary agreement with revised connected load within 15 days from the date of receipt of order. Not satisfied with the decision of the Forum, the appellant again filed a petition (Review) and the Firm in its order advised the appellant to execute the supplementary agreement and regularize the load with the connected load and light load declared by the appellant and dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. The respondent is directed to accept the scheme sanction of Electrical Inspectorate produced by the appellant and take the “lighting load” as 6.134 kW furnished by the respondent in their statement of lighting load. The respondent shall take further action immediately to execute supplementary agreement with the appellant accordingly. The order of CGRF, Central Region, Ernakulam in OP No.12/2021-’22 dated 13-08-2021 and Review Petition No. 043/2021-22 dated 07-01-2022 are set aside.
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